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Top Customer Success Jobs in Cleveland, OH

321+ Job Results
59 Minutes Ago
Cleveland, OH
Remote
Hybrid
350 Employees
1-3 Years of Experience
350 Employees
1-3 Years of Experience
Mobile • Security • Software • Cybersecurity
Bilingual (French) Implementation Specialist at Keeper Security, responsible for onboarding and adoption of products, configuring solutions, and providing seamless customer experience.
Top Benefits:
401-K
Company Equity
Company Outings
+32 More
An Hour Ago
Cleveland, OH
Remote
20,000 Employees
7+ Years of Experience
20,000 Employees
7+ Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Client Director at ServiceNow is responsible for producing new business with one of the company's largest accounts, overseeing executive relationship management, leading virtual teams, and developing ServiceNow solutions based on customer's strategic outcomes. The role involves managing worldwide development of assigned accounts, building multi-tiered relationships within client organizations, developing clear roadmaps, and achieving financial targets set for clients.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+45 More
An Hour Ago
Cleveland, OH
Remote
Hybrid
20,000 Employees
7+ Years of Experience
20,000 Employees
7+ Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
As a Client Director at ServiceNow, you will oversee executive relationship management for a large Marquee account, lead virtual teams, and develop ServiceNow solutions based on customer strategic outcomes. You will build trust, deep relationships, and achieve financial targets set for assigned clients.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+45 More
6 Hours Ago
Cleveland, OH
Remote
20,000 Employees
164K-270K Annually
7+ Years of Experience
20,000 Employees
164K-270K Annually
7+ Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
As a Client Director, Strategic Tech at ServiceNow, you will lead executive relationship management for two of the company's largest existing accounts. Your responsibilities include overseeing the development of worldwide resources, managing all executive relationships, achieving financial targets, and promoting an outstanding customer experience.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+45 More
3 Hours Ago
Cleveland, OH
Remote
Hybrid
505 Employees
1-3 Years of Experience
505 Employees
1-3 Years of Experience
Cloud • Information Technology • Security • Software
The Enterprise Field Representative plays a crucial role in our sales organization. They will be responsible for prospecting and closing new businesses across a specific region in the largest enterprises.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+46 More

Featured Jobs

4 Hours Ago
Cleveland, OH
Remote
95 Employees
50K-75K Annually
1-3 Years of Experience
95 Employees
50K-75K Annually
1-3 Years of Experience
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Natural Language Processing • Software
Provide best-in-class customer support via email, phone, and chat. Diagnose and solve customer problems, troubleshoot software and network issues. Collaborate with cross-functional teams to support customers and contribute to process improvement.
Top Benefits:
401-K Matching
Commuter Benefits
Company Equity
+26 More
5 Hours Ago
Cleveland, OH
Remote
Hybrid
74,000 Employees
1-3 Years of Experience
74,000 Employees
1-3 Years of Experience
Healthtech • Biotech • Pharmaceutical
Quality Specialist responsible for maintaining and improving quality systems, performing audit of process documents, coordinating with production, participating in continuous improvement initiatives, and providing coaching and training. Requires Bachelor's degree with technical emphasis, 1 year of experience in a quality or technical function supporting manufacturing, familiarity with cGMPs, and attention to detail.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+61 More
5 Hours Ago
Cleveland, OH
Remote
Hybrid
74,000 Employees
1-3 Years of Experience
74,000 Employees
1-3 Years of Experience
Healthtech • Biotech • Pharmaceutical
Quality Specialist responsible for ensuring compliance with quality SOPs, production SOPs, and cGMPs. Conducts audits, reviews documents, coordinates with production, and participates in continuous improvement initiatives. Provides coaching and training to personnel in manufacturing areas. Requires Bachelor's degree and 1 year of experience in quality or technical functions supporting manufacturing.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+61 More
6 Hours Ago
Cleveland, OH
Remote
130 Employees
5-7 Years of Experience
130 Employees
5-7 Years of Experience
Artificial Intelligence • Cloud • Computer Vision • Healthtech • Software
The Enterprise Customer Success Manager at Overjet is responsible for ensuring customer satisfaction and utilization of the company's software platform. The role involves managing enterprise accounts, executing the customer success strategy, and conducting frequent reviews with accounts and the team.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+86 More
7 Hours Ago
Cleveland, OH
Remote
11,000 Employees
110K-176K Annually
7+ Years of Experience
11,000 Employees
110K-176K Annually
7+ Years of Experience
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Lead Atlassian's Customer Reference motion, grow the Customer Advocacy Program, manage 1:1 customer connections, partner with Sales and CSI, manage reference program data in Salesforce, select customers for advocacy activities, and build relationships with customers.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+66 More
7 Hours Ago
Cleveland, OH
Remote
Hybrid
100 Employees
120K-135K Annually
7+ Years of Experience
100 Employees
120K-135K Annually
7+ Years of Experience
Big Data • Healthtech • Software • Analytics • Pharmaceutical
As a Senior Customer Success Manager at Kalderos, you will lead customers through onboarding, provide ongoing support, and ensure optimal utilization of drug discount and rebate products. You will engage with stakeholders, monitor accounts, troubleshoot issues, and maintain strong customer relationships.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+33 More
7 Hours Ago
Cleveland, OH
Remote
950 Employees
50K-58K Annually
1-3 Years of Experience
950 Employees
50K-58K Annually
1-3 Years of Experience
Healthtech • Payments • Software • Telehealth
The Implementation Specialist at Tebra is responsible for onboarding new customers, providing exceptional customer service, and ensuring customer success in their first experiences with the product. This role involves leading milestone onboarding calls, setting proper partnership expectations, delivering training sessions, and collaborating internally for customer success. The position requires 1-2 years of customer facing experience and strong communication and analytical skills.
Top Benefits:
401-K
Company Equity
Company Outings
+45 More
7 Hours Ago
Cleveland, OH
Remote
804 Employees
7+ Years of Experience
804 Employees
7+ Years of Experience
Artificial Intelligence • Cloud • Software • Database
Director of Customer Experience Portfolio Management role at a leading contributor to the Postgres community. Responsible for leading services product management, accelerating customer value realization, and enhancing customer experience with Postgres AI solutions.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+40 More
12 Hours Ago
Cleveland, OH
Remote
804 Employees
5-7 Years of Experience
804 Employees
5-7 Years of Experience
Artificial Intelligence • Cloud • Software • Database
Enterprise DB is seeking a CX Digital Success Manager to develop digital customer success strategies, create engaging digital content, leverage digital technologies, analyze performance metrics, and collaborate with stakeholders to enhance the customer experience.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+40 More
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