Top Account Manager (AM) Jobs in Cleveland, OH

Manages a portfolio of mid-market accounts, driving renewals, expansion revenue, and recurring sales growth. Owns the post-sale commercial relationship, identifies opportunities, negotiates contracts, maintains CRM data, and manages at-risk accounts. Partners with Customer Success, Implementations, Training, and Support teams to strengthen client relationships and demonstrate solution value. Requires approximately 40% travel.

Manage a portfolio of existing B2B SaaS customers, driving renewals, upselling, cross-selling, product adoption, retention, and revenue growth. Serve as the primary customer contact, conduct account reviews, identify risks, maintain CRM forecasts, and collaborate with Customer Success, Professional Services, Product, Sales, and Marketing teams. Travel to customer meetings or QBRs as needed.

Own and grow a portfolio of approximately 100–125 insurance-agent accounts. Drive revenue through upselling, cross-selling, campaign creation, pricing, targeting, and performance optimization. Lead client discussions around conversion rates, cost per call, cost per policy, and ROI while partnering with media and operations to improve call quality and volume. Maintain retention by delivering measurable value and profitable customer acquisition outcomes.

Manage and grow a portfolio of commercial customers across Latin America. The role involves renewals, upselling, cross-selling, pipeline generation, customer discovery, solution selling, partner and channel engagement, negotiation, forecasting, and quota achievement. The account manager will collaborate with sales engineering, customer success, product, and other internal teams while regularly traveling throughout LATAM. Native-level Spanish and fluent English are required.

Own a named portfolio of 20–30 high-value partners, developing joint business plans, managing QBRs, tracking partner health and progression, and driving managed ARR, retention, customer outcomes, certification, enablement, and co-marketing. Collaborate with Sales, Customer Success, RevOps, and Partner Marketing while establishing Apollo’s high-touch partner management program.

Manage a portfolio of logistics, warehousing, fulfillment, and last-mile delivery accounts. Build client relationships, oversee staffing plans and shift fulfillment, resolve escalations, track account health and operational metrics, prepare business reviews, and identify retention, upsell, and expansion opportunities. Partner with Sales and Operations teams to align worker supply with client demand during peak periods and new site launches.

Develop and grow strategic reseller and system integrator partnerships across Latin America. The role manages partner business plans, channel programs, account mapping, sales training, technical certification, pre-sales support, pipeline development, and joint customer engagements. It requires recruiting new partners, enabling existing partners, supporting marketing campaigns, presenting to executives, assisting with deal closure, and reporting on pipeline and lead generation. Regional travel is required.

Manages mid-size contractor accounts by building relationships, developing profitable business plans, generating leads, securing new business, meeting sales quotas, coordinating pricing, resolving customer issues, and maintaining product knowledge and sales reports. The role requires consistent vehicle operation, an acceptable motor vehicle record, and typically 2–5 years of experience. Outside sales experience with professional contractors is preferred.

Manages customer accounts and drives business development by identifying client challenges, building relationships with decision-makers, and positioning Ricoh’s technology and managed services solutions. The role uses consultative selling, customer research, presentations, and proposals to generate new opportunities, expand existing accounts, and support long-term partnerships. Approximately 20% travel is required.

Manage and expand customer relationships within an assigned territory, identify business challenges, generate sales opportunities, and align Ricoh’s technology and managed-service solutions with customer objectives. Responsibilities include consultative selling, account development, stakeholder engagement, presentations, proposals, solution positioning, and communicating financial and operational value. The role requires approximately 20% travel and focuses on building long-term partnerships with decision-makers and influencers.

Manages dealer relationships through phone and web communications, supporting OEM tire and maintenance programs. Develops business plans, pricing and promotions, inventory strategies, and growth initiatives; resolves customer issues; identifies new dealer opportunities; delivers presentations and training; maintains records and forecasts; and collaborates internally to improve revenue and customer loyalty.

Manage existing corporate customers, identify cross-sell and upsell opportunities, negotiate contracts, and achieve sales targets for real estate technology solutions. Build long-term client relationships, maintain sales forecasts and pipelines in Salesforce, develop strategic sales plans, and collaborate with Professional Services, Legal, Sales Operations, Marketing, Development, and Implementation teams.

Manage and grow small-business accounts with 1–19 employees by prospecting, qualifying leads, developing new business, retaining customers, and selling integrated technology solutions. Responsibilities include consultative selling of cloud, security, ISP, VoIP, and Google platforms; building relationships with decision-makers; presenting multi-product solutions; meeting sales targets; and tracking performance through sales automation tools. The role requires territory travel of up to 50%, a valid driver’s license, and at least three years of relevant experience or a bachelor’s degree.

Manages inland and final-mile customer accounts, strengthening relationships, improving service performance, resolving escalations, and identifying profitable growth opportunities. Coordinates with operations, procurement, pricing, systems, and sales teams to deliver reliable transportation solutions. Responsibilities include monitoring shipment performance, leading business reviews, developing SOPs, analyzing root causes, managing customer documentation, supporting billing resolution, and maintaining account retention, revenue, margin, and service-quality objectives.

Manage enterprise accounts and carry quota for Boomi’s platform suite. Develop regional sales strategies, grow revenue within existing customers, act as a trusted advisor, and align technical solutions with business objectives. Present to C-level executives and cross-functional stakeholders, lead consultative and solution-selling activities, support field events, and collaborate with architects, service providers, and systems integrators to drive transformational account strategies.

Own and grow a portfolio of enterprise customers by identifying expansion opportunities, selling new modules and users, coordinating cross-functional teams, maintaining account plans and forecasts, engaging executives, and closing multi-stakeholder deals with 10-20% travel.

Manage a portfolio of global enterprise customers to drive expansion and maximize bookings. Lead strategic, outcome-focused selling, coordinate cross-functional teams, manage RFPs/procurement/legal reviews, maintain account plans and forecasting, and engage executives. Expect 10–20% travel for in-person strategic meetings.

Manage strategic North American RFID channel accounts, build C-suite relationships, expand market share, develop commercial growth strategies, lead negotiations, and execute global account programs. The role requires deep RFID expertise, value-based selling, revenue ownership, and cross-functional collaboration with marketing, product, retail, materials, and solutions teams. This remote position focuses on profitable growth, customer retention, pipeline development, and positioning RFID solutions across system integrators, service bureaus, converters, and end-user ecosystems.

Manage and grow strategic corporate accounts across North America by expanding existing business, closing new opportunities, building senior-level customer relationships, conducting demonstrations and pilots, and overseeing multi-site implementations. Maintain account plans, pipelines, and forecasts in Salesforce while collaborating with internal teams and distribution partners. Achieve revenue and margin goals, develop ROI-driven proposals, identify market opportunities, and support customer productivity and sustainability improvements through TASKI solutions.

Manage Midwest food manufacturing and CPG accounts for powders and cereals. Develop and execute strategic account plans, grow and retain business, negotiate contracts/pricing, coordinate cross-functional teams, provide technical and regulatory support, and deliver sales forecasts while traveling extensively to customer sites.

Manages strategic healthcare technology accounts, owning client relationships, renewals, revenue retention, upsells, forecasting, and executive engagement. Identifies cross-sell opportunities, develops account plans, manages escalations, monitors service delivery, and collaborates with internal teams on client requirements and product improvements. The role requires strong solution-based selling, healthcare IT account management experience, Salesforce proficiency, and 10–25% travel.

Manage strategic North American accounts and OEMs to drive profitable revenue growth. Develop account programs, pricing initiatives, proposals, and capital equipment projects from identification through installation. Present to customers, conduct business reviews, coordinate plant visits and personnel training, monitor competitors, provide emergency customer support, and maintain accurate customer and technical records. The role requires extensive field travel to manufacturing plants and collaboration with plant personnel and internal teams.

Supports enterprise client relationships across projects, markets, and business units. Maintains account-level oversight of project performance, client satisfaction, risks, commitments, financials, and opportunities. Develops stakeholder relationships, maintains Salesforce account intelligence and playbooks, supports account strategy and growth, coordinates follow-through, and leads project after-action reviews and onboarding while partnering with account and business-unit leadership.

Serve as the primary client contact for commercial lines insurance accounts. Assist with policy changes, billing questions, claims support, certificates, ID cards, endorsements, renewals, and policy documentation while maintaining accurate records and delivering excellent customer service.

Manage personal lines insurance accounts, including policy ordering, documentation, certificates, binders, renewals, proposals, coverage marketing, and new-client binding. Build long-term client relationships and support retention while collaborating with agency principals, producers, team members, multiple carriers, and wholesalers. The role requires a Property and Casualty license, personal lines expertise, commercial lines experience, strong organization, attention to detail, and proficiency with Microsoft Office.