Top Sales Operations Jobs in Cleveland, OH

Owns the technology, processes, data, and operational infrastructure supporting GitLab’s channel and ecosystem partnerships. Responsibilities include partner deal registration, quote-to-cash, tiering, incentives, PRM and Salesforce administration, system integrations, attribution data, reporting, month-end close, process documentation, and AI workflow automation. The role coordinates with Deal Desk, Finance, IT, Legal, Sales, and partners to improve execution, resolve escalations, and scale ecosystem operations.

Partners with Public Sector sales leadership to improve revenue performance, forecasting, pipeline management, territory and capacity planning, sales processes, reporting, and operational rigor. Supports annual planning, QBRs, compensation tracking, performance insights, change management, and cross-functional initiatives involving Revenue Operations, Analytics, Systems, and Sales Enablement. Identifies workflow improvements and opportunities to apply AI and automation to increase sales productivity and forecast accuracy.

Leads GTM analytics and sales strategy for global specialist and RX sales. Owns planning, dashboards, forecasting, quota and territory design, pipeline analysis, operating cadences, and executive communications. Partners with Sales, Finance, Marketing, Product, and Customer Success to develop and measure GTM plays. Manages and mentors team members while serving as a strategic advisor to senior sales and business leaders.

Leads global sales compensation strategy, commission plan design, implementation, optimization, and roadmap prioritization. Partners with senior leaders to align incentives with go-to-market strategy, sales productivity, and revenue growth. Analyzes plan effectiveness, identifies automation opportunities, coordinates cross-functional execution, and manages a high-performing compensation operations team.

Leads sales operations consulting engagements by analyzing client needs, developing customer sales and service strategies, managing client accounts, supervising teams, and driving revenue growth. Oversees project planning, budgeting, execution, and delivery while coaching team members, improving sales effectiveness, supporting prospecting, and enabling cross-selling and upselling initiatives. Uses business transformation, strategic planning, and technology innovation to improve customer satisfaction and operational efficiency.

Own sales strategy and operations for the Groups business, including segmentation, territory design, capacity planning, forecasting, sales process, operating cadence, and executive reporting. Lead AI and automation adoption across the sales motion, partner with finance, systems, enablement, and data teams, and translate analysis into business decisions. Hire and manage a team of analysts and strategy partners while serving as the primary strategic partner to the VP of Sales.

Leads global partner programs and operations, including onboarding, enablement, governance, benchmarks, KPIs, and lifecycle processes. Coordinates with RevOps, Partner Marketing, Service Delivery, and Partner Managers to improve consistency, productivity, and scalability. Tracks performance against benchmarks and SLAs, identifies inefficiencies, and drives data-informed continuous improvement across global partner motions.

Partners with SMB sales and account management leadership to improve sales performance and operational effectiveness. Owns reporting cadences, forecasting, pipeline analysis, capacity planning, and business reviews. Develops strategic initiatives, improves sales processes, and leads cross-functional projects with Sales, Systems, Business Intelligence, Finance, and Marketing. Uses data analysis and AI tools to identify opportunities, inform leadership decisions, and drive measurable outcomes.

Own end-to-end sales operations workstreams supporting Enterprise Account Executives. Analyze sales data, build dashboards and KPIs, improve intake and pipeline processes, and recommend solutions that increase seller effectiveness, revenue, and profitability. Collaborate with Sales Operations, Deal Desk, Finance, Legal, Sales Strategy, and GTM Systems stakeholders. Use AI and automation to streamline workflows and present findings to senior leaders.

Supports regional sales teams by maintaining Salesforce data, accounts, contacts, purchase orders, quotas, inventory, shipments, and patient data. Coordinates with Quality, Accounting, Collections, Patient Support, and shipping partners; manages trunk stock and Cleveland inventory; supports trade-show and campaign follow-up; provides CRM training; and leads weekly meetings to review sales data and trends.

Sales Operations Analyst I gathers and manages sales data, maintains data accuracy, interprets reports, supports dashboards and reporting automation, and addresses data issues. The role collaborates with sales teams to identify performance opportunities, improve processes and system functionality, coordinate testing and feedback, and support operational initiatives. Candidates need a bachelor's degree, strong communication and organizational skills, Microsoft Office proficiency, and preferably 1–2 years of related experience.

Leads Inside Sales operational effectiveness across multiple regions by standardizing processes, improving workflows, coordinating training and system rollouts, and supporting customer care and regional programs. Partners with branch, district, sales, operations, IT, procurement, and training leaders to drive consistent execution, resolve escalations, improve customer experience, and support staffing and organizational needs. The role also leads tariff mitigation activities and provides cross-functional coaching without direct reporting authority.

Coordinates credit-related lease and financing transactions, customer account setup, credit terms, regulatory compliance, and customer data maintenance. Analyzes leasing and ISO activity using advanced Excel, Power BI, and Tableau; resolves account and reporting discrepancies; improves workflows; supports sales, collections, vendors, and regulatory teams; and mentors analysts while handling escalations.

Manage sales operations processes supporting growth, including productivity metrics, process improvement, commissions and bonus administration, territory alignment, Salesforce management, sales enablement, competitive insights, and cross-functional data handoffs. Lead sales and marketing special projects, support go-to-market initiatives, and optimize sales productivity while maintaining process documentation and onboarding support.

Processes sales contracts and orders, manages advertising inventory, verifies contracting and payment standards, coordinates billing and revenue issue resolution, supports month-end close, and builds sales intelligence reports for forecasting and commercial analysis.

Leads sales operations analytics and strategic initiatives, including forecasting, pipeline and funnel analysis, KPI reporting, deal structuring, process improvement, and revenue predictability. Partners with sales leadership and cross-functional teams to improve sales execution, automation, dashboards, and operating cadences. Mentors junior analysts and drives alignment across marketing, sales, and customer success.

Analyze sales data, produce pipeline and performance reports, develop dashboards, monitor KPIs, support forecasting, maintain CRM data integrity, and provide insights to sales leadership. Collaborate with marketing, finance, and product teams on lead quality, revenue, commission reporting, and strategic sales planning.

Own Sales Operations for a scaling B2B healthcare company. Administer HubSpot Sales Hub, establish CRM governance, improve pipeline visibility, support forecasting, analyze sales data, optimize processes, coordinate RFPs and proposals, and implement AI-enabled automation. Partner with sales, marketing, client success, and finance to resolve operational issues, improve handoffs, and drive adoption. This remote individual contributor role may eventually build and lead a broader Sales Operations function.

Leads company-wide sales operations, performance analytics, leadership accountability, process standardization, CRM compliance, and operational improvement. The role monitors KPIs, identifies underperforming offices, develops corrective strategies, supports market expansion, and partners with executive leadership to improve sales productivity, profitability, consistency, and scalability across multiple locations.

Own sales and revenue operations from prospect diligence through contract execution, billing handoff, and renewals. Manage vendor questionnaires, proposals, RFPs, order forms, pricing approvals, contracts, redlines, and executed-contract records. Maintain HubSpot as the revenue system of record, including pipeline hygiene, workflows, quoting, and reporting. Coordinate sales support, scheduling, accounting handoffs, and collections questions while building scalable processes for a growing B2B software company.

Own sales operations for Solutions Engineering and Solutions Architect teams, including systems, reporting, KPI frameworks, capacity planning, routing, POC/POV tracking, data quality, forecasting, territories, and quotas. Partner with Business Systems and cross-functional teams to improve Salesforce, Gong, and Opine workflows, lead projects, document processes, and drive automation and adoption across the sales organization.

Manages sales and customer experience commission cycles, incentive compensation plans, discount approvals, reconciliations, disputes, reporting, and audit controls. Partners with Sales, Finance, HR, Accounting, and RevOps to ensure accurate payouts, billing alignment, data integrity, and compliance. Supports compensation systems, CRM and CPQ enhancements, dashboards, vendor tracking, and continuous process improvement.

Build and operate Skillsoft’s commercial operations function across pricing, deal desk, contract negotiation, RFP support, CPQ, approval workflows, and contract lifecycle systems. The role will redesign end-to-end commercial processes, develop analytics and policies, support implementation and pilots, own exception handling, and drive continuous improvement. It will also lead pricing, discount, conversion, and deal data evaluations while serving as a commercial process owner and subject-matter expert.

Owns sales operations projects spanning process design, forecasting, territory planning, analytics, and go-to-market technology optimization. Partners with sales leadership and cross-functional teams to improve pipeline visibility, productivity, coverage, capacity planning, and forecast accuracy. Designs scalable workflows, dashboards, requirements, and system enhancements while supporting strategic analyses and annual planning.

Analyzes sales data, demand patterns, market trends, economic indicators, and forecasts to support strategic planning and sales and operations planning. Develops dashboards, reports, presentations, and recommendations for leadership while partnering with Sales, Product Management, Finance, Supply Chain, and IT. Supports forecasting, backlog analysis, process optimization, and continuous improvement initiatives.