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The Associate will provide administrative support to the Development and Outreach team, focusing on maintaining Salesforce databases, managing donor communications, coordinating events, and assisting with fundraising efforts.

The Implementation & Enablement Lead guides customers in the technical implementation of Mutiny's B2B SaaS solution, creating onboarding resources and troubleshooting technical challenges. They develop educational content to enhance customer understanding and self-service capabilities, ensuring fast and effective onboarding for new users.

The Program Manager is responsible for managing client relationships and ensuring project deliverables are met efficiently. They anticipate client needs, coordinate complex projects, and facilitate communication between clients and internal teams, aiming for exceptional customer satisfaction and organizational success.

The Senior Customer Success Manager at GoodTime will partner with Enterprise customers, enhance product adoption, minimize churn, and cultivate relationships while analyzing usage data and assisting in renewals. Responsibilities include designing success plans, conducting QBRs, and collaborating cross-functionally to ensure an excellent customer experience.

The Staff Software Engineer will design and maintain high-performance distributed systems, transition architectures to cloud-native services, mentor engineers, collaborate across teams, and participate in code reviews and architectural discussions, driving improvements in healthcare technologies.

The Associate Director will develop stable formulations, lead drug product process development for biologics, and support technical transfer to manufacturing partners. Responsibilities include managing CMC aspects, collaborating across teams, and authoring technical documents.

You will develop and implement lifecycle marketing strategies to engage prospects and customers, oversee email marketing campaigns, analyze performance metrics, and collaborate with teams to optimize campaign effectiveness.