Top Senior Level DevOps Jobs in Rochester, NY

The Senior Manager of Support Engineering will lead and scale the Support Engineering team, drive process standardization, and enhance technical support. Responsibilities include mentoring the team, optimizing support processes, establishing escalation procedures, and analyzing performance metrics to improve operations.

As a Solutions Engineer at Kentik, you will manage technical aspects of the sales process including product demos, customer onboarding, and responding to RFIs/RFPs. You will work closely with customers and staff to ensure the successful implementation of the Kentik solution, gather product feedback, and contribute to product strategy. You will also assist in sales outreach and attend industry events.

Lead a team of developers in designing and implementing large language models for Cerence's software products. Collaborate with cross-functional teams to define requirements, create algorithms for model training, and integrate LLM features into voice recognition systems, ensuring high performance and reliability in real-world automotive environments.