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Top Senior Level Customer Success Jobs in Rochester, NY

252+ Job Results
5 Days Ago
USA
Remote
1,514 Employees
Senior level
1,514 Employees
Senior level
Insurance
As a Car Specialist, you'll provide advice and expertise to clients on buying and selling collector cars, develop relationships with car collectors, and generate new clients through cold calling and attending events. You'll inspect cars, assist with consignment processes, and travel regularly to meet clients.
5 Days Ago
3 Locations
Remote
91 Employees
Senior level
91 Employees
Senior level
Software • Web3
As a Senior Customer Success Manager at CoLab, you'll ensure customer success by deepening understanding of their business outcomes and guiding them in maximizing value from CoLab's products. You'll communicate the business impact of product adoption and hold customers accountable to actions necessary for achieving their goals, while establishing strong relationships at all organizational levels.
5 Days Ago
US
Remote
702 Employees
Senior level
702 Employees
Senior level
Food
The Senior Manager, Global Compensation will oversee the development and execution of employee compensation and benefits programs. This role involves interacting with senior leadership, conducting compensation assessments, ensuring compliance, and managing equity compensation initiatives. The position emphasizes relationship building with HR teams and presenting information to the Compensation Committee Board.
5 Days Ago
United States
Remote
135 Employees
110K-140K Annually
Senior level
135 Employees
110K-140K Annually
Senior level
Artificial Intelligence • Fintech
As a Customer Success Manager at interface.ai, you will act as the primary point of contact for enterprise clients, helping them achieve their business objectives through the company's AI platform. Responsibilities include managing client relationships, understanding their needs, upselling solutions, and providing insights on platform usage.
6 Days Ago
US
Remote
223 Employees
Senior level
223 Employees
Senior level
Big Data • Cloud • Information Technology • Software • Analytics • Business Intelligence • Big Data Analytics
The Customer Success Engineer at Lakeside Software will provide technical solutions and support to enterprise customers, develop best practices for SysTrack implementation, and build strong customer relationships to enhance product adoption and satisfaction.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+46 More
6 Days Ago
2 Locations
Remote
923 Employees
Senior level
923 Employees
Senior level
Artificial Intelligence • Software • Automation
The Enterprise Customer Experience Manager focuses on managing enterprise customer support contracts, ensuring high customer satisfaction and retention through proactive engagement, issue resolution, and advocacy for customer needs within the organization. This role involves tracking customer health metrics and collaborating with support teams to fulfill service obligations and enhance service quality.
6 Days Ago
USA
Remote
473 Employees
Senior level
473 Employees
Senior level
Artificial Intelligence • Information Technology • Consulting
The Technical Account Manager will be the primary contact for major AI-focused customers, helping resolve technical issues related to Nebius Cloud services and managing large-scale AI deployments. This role involves customer support, sales collaboration, product liaison, and stakeholder management.
6 Days Ago
USA
Remote
244 Employees
91K-133K Annually
Senior level
244 Employees
91K-133K Annually
Senior level
Software
The Enterprise Customer Success Consultant at SeekOut will manage the entire customer journey for the Grow platform, focusing on onboarding, training, retention, and product adoption. They will track success metrics, lead customer transitions, and provide consulting for continuous improvement.
7 Days Ago
United States
Remote
1,444 Employees
Senior level
1,444 Employees
Senior level
Information Technology • Software
The Workday Client Partner acts as a trusted advisor to large enterprise clients, focusing on account management, relationship development, and driving revenue growth. This role involves engaging with senior stakeholders, providing sales support, and ensuring client satisfaction while managing strategic IT roadmaps and staffing changes.
7 Days Ago
US
Remote
3,470 Employees
101K-187K Annually
Senior level
3,470 Employees
101K-187K Annually
Senior level
Software • Automation
The Technical Quoting Specialist will oversee the end-to-end installation process and financial analysis for project deployments while collaborating with Sales and Engineering teams. Key responsibilities include evaluating service costs, analyzing data for improvement, and maintaining effective communication across departments.
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