Top Senior Level Customer Success Jobs in Rochester, NY

The Customer Success Manager will drive partnerships with clients, ensuring product and service needs are met. Responsibilities include mastering specific areas of the Symbotic System (Inventory, Auto Inbound, etc.) and establishing performance metrics, all while fostering strong customer relationships through consultative engagement.

The Enterprise Client Director is responsible for new business development in enterprise software sales, focusing on securing new business and customer expansion with Executive-level buyers. They collaborate with sales teams, present solutions, handle objections, ensure the sales process closure, and maintain comprehensive knowledge of Workiva solutions.

As a Senior Customer Success Manager, you will manage mid-market customer relationships, driving adoption and revenue while serving as a strategic advisor. Responsibilities include developing account plans, engaging with stakeholders, and mitigating churn risks by ensuring customers achieve their business goals.

The Senior Compliance Specialist at CrowdStrike is responsible for supporting product and service assessments in the company's federally authorized environments. This role involves audit, compliance, vendor risk, and customer assurance functions in the context of security and privacy within enterprise-wide operational areas. The ideal candidate should have experience with various compliance frameworks and technical understanding of key technologies.

As a Senior Customer Success Manager at VelocityEHS, you will be responsible for developing strategic success plans, driving customer adoption and satisfaction, collaborating internally and externally, and ensuring that customers achieve their Environmental, Health, and Safety (EHS) and Environmental, Social, and Governance (ESG) goals through the use of our software solutions.

As an Enterprise Customer Success Manager at Silverfort, you will manage and nurture relationships with 30-40 Enterprise customers, ensuring their success with the company's identity protection solutions. Responsibilities include onboarding, assessing client needs, developing strategic account plans, and acting as the customer's voice internally.

The Client Partner at Babylist will be responsible for generating new business and creating media relationships with CPG partners. This role requires knowledge of the CPG space, the ability to adapt pitches to client needs, and the skill to craft compelling narratives. Maintaining strong relationships with existing partners and delivering persuasive sales presentations are essential to maximize investment with Babylist.