Top Remote Jobs in Leon

Manage and grow SMB accounts across the Americas as primary customer contact. Drive adoption, retention, renewals, upsells, and account expansion using customer data, health scores, business reviews, and cross-functional collaboration.

Provide friendly inbound phone support for an online college bookstore: assist with account access and provisioning, guide callers through website navigation and account issues, remain calm under pressure during busy back-to-school season. 90-day commitment, 30 hours/week, remote with hard-wired internet and headset required. Zendesk or similar experience is a plus.

Provide L1 service desk and deskside support across endpoint management, MDM, virtualization, messaging/collaboration, patching, imaging, and remote-support tools. Troubleshoot desktop, laptop, mobile, and server issues and use asset and deployment tools to manage endpoints.

Lead solution architecture for the Consumer Portfolio: define reference and solution architectures, support cloud migration and modernization, produce solution design artifacts (Archimate), evaluate technologies, support DevSecOps and PaaS adoption, run PoCs, and liaise between business, local leadership, and regional/global architecture teams.

Part-time MBA/graduate internship to build scalable BI and AI-enabled analytics frameworks. Tasks include cleaning and prototyping data workflows, upgrading dashboards, embedding natural-language queries, automating executive summaries, and documenting data flow improvements for GTM decision-making.

Own employer relationships from launch through renewal for Fortune 500 clients. Drive product adoption, engagement, retention, and expansion by partnering with HR leaders, delivering QBRs/ABRs, using data (Looker/Gainsight/Salesforce) to make strategic recommendations, and coordinating cross-functionally to improve platform adoption and outcomes.

Manage daily operations of the Project Coordinating and Field Tech departments, supervise staff, schedule and prioritize projects, communicate results to clients, provide consulting/pricing/proposals, train and cross-train staff, ensure on-time project completion, and oversee report preparation and quality control.

Own and execute full-cycle payroll for the United States and Canada, manage reconciliations, year-end filings, benefits administration, compliance, UKG and CloudPay integrations, employee support, and payroll reporting. Act as escalation point and drive process improvements.

Develop and execute full-stack SEO strategies (on-page, off-page, technical) to boost visibility, traffic, and leads. Perform audits, keyword research, content optimization, analytics tracking, and lead-generation initiatives. Build and mentor an SEO team, coordinate projects with agencies and stakeholders, and report performance to drive continuous improvement.

Ensure stability, scalability, and reliability of production services through automation, observability, and incident response. Build tooling and IaC, maintain monitoring/alerting, participate in on-call rotations and post-incident reviews, collaborate on capacity planning and DR, and produce runbooks and documentation to reduce toil and improve system resilience.