Top Remote Jobs in Leon

Lead and coach a technical support team delivering SaaS support for integrations, APIs, SSO/SCIM, and cloud environments. Manage operations, escalations, SLAs, cross-functional partnerships, process improvement, hiring, and enablement to improve customer outcomes and supportability.

Provide first- and second-line technical support for Drata's SaaS platform, triage and resolve issues, work with APIs, identity providers, and cloud services, escalate complex problems, maintain tickets in Intercom/Jira/Linear, create knowledge-base content, perform bug replication/testing, and share product feedback with Engineering and Product teams.

Lead and scale a technical support organization for a SaaS platform, managing managers and senior ICs. Own support strategy, escalations, SLAs, staffing, and cross-functional coordination with Product and Engineering. Improve processes, enablement, and supportability for integrations, APIs, SSO/SCIM, identity, and cloud issues. Use metrics and customer feedback to drive product and operational improvements and build a culture of accountability and technical excellence.

The Systems Automation & Integration Engineer designs and supports integrations using Boomi and Workato, optimizing data flows across enterprise systems, ensuring performance and security, and problem-solving production issues.

Build, manage, and execute data engineering projects to convert and integrate external digital sources into HERE databases. Use tools like FME, ArcGIS, QGIS, Python, SQL, Oracle/Postgres. Assess bulk ingestion risks, provide GIS/spatial consultancy, improve workflows and tools, participate in cross-functional projects, detect and resolve data conversion or MAP database issues, and communicate technical insights to non-technical stakeholders.

Build and manage GIS data engineering workflows to convert and integrate external digital sources into HERE databases. Use FME, ArcGIS, Python, SQL and RDBMS to transform bulk data, assess ingestion risks, consult on spatial integration, improve processes and tooling, and participate in cross-functional projects to increase efficiency and quality.

Support and independently deliver GIS data engineering projects: transform and ingest bulk spatial data using FME, ArcGIS, Python and SQL; assess risks; provide spatial consultancy; improve processes and tools; collaborate cross-functionally and communicate technical insights to non-technical stakeholders.

Lead the design for a critical product area, collaborating with teams to craft effective user experiences while leveraging AI tools for prototyping and testing. Influence product strategy and uphold design standards while mentoring junior designers.

Partner with sales to deliver IoT solutions for mid-market customers in Mexico: perform discovery, demos, POCs, hardware installation guidance, API scripting, and integrations. Translate technical capabilities into business value, build deployment plans, and support long sales cycles to drive adoption and success.

The Procurement Specialist manages the procurement process for administrative departments, ensuring compliance and supplier performance while developing product specifications and negotiating contracts.

Serve as a trusted advisor to a portfolio of customers to drive adoption and measurable outcomes with GitLab. Provide deployment guidance, lead workshops and Centers of Excellence, translate product usage data into actionable recommendations, monitor KPIs, manage regular touchpoints per SLAs, and collaborate cross-functionally to align on customer success and expansion plans.

The Enterprise Sales Engineer provides technical expertise in sales presentations and product demonstrations, engages with customers during trials, and works closely with the sales team to close opportunities based on customer feedback and competitive insights.

Join Rubrik's sales talent community to connect and be considered for future opportunities aimed at securing data against cyber threats.

The BI Analyst will design and maintain dashboards in Looker/Tableau, analyze data for trends, and support business reporting needs while ensuring data integrity and compliance with security standards.