Top Remote Jobs in Leon

The role involves supporting Customer Success operations by executing tasks, providing end-user support, and proposing process improvements within a fast-paced environment.

Manage and execute product testing projects: define scope, develop test programs, coordinate lab and administrative activities, communicate technical issues with clients, resolve compliance concerns, prepare reports and follow-up procedures, develop test methods/equipment, and train or supervise staff while applying continuous improvement.

Build end-to-end full-stack AI features on a Ruby on Rails backend and React frontend, design and run experiments (A/B tests and AI evaluations), implement AI infrastructure for reliable LLM inference, and iterate quickly to scale production-ready LLM-powered products.

Lead and scale a technical support organization, manage managers and senior ICs, own escalations and SLA performance, and partner cross-functionally with Engineering, Product, and Customer Success. Build scalable processes, staffing models, and escalation frameworks; use operational metrics and customer feedback to drive improvements. Ensure team can troubleshoot integrations, APIs, SSO/SCIM, identity systems, and cloud environments, and influence product changes to improve supportability.

Manage planning, development and execution of mid-to-large capital engineering projects for manufacturing. Define technical solutions, budgets and schedules, ensure adherence to standards, lead cross-functional teams, and oversee engineering resources and people development.

Design, build, and maintain automated test frameworks and CI/CD test gates for Commerce's Salesforce org. Author test strategies, create Apex and UI/API tests, manage test data, triage defects, report quality metrics, and partner with developers to raise organizational quality.

Oversee and manage customer hardware installations and vendor partners for complex vehicle telematics projects. Provide onsite oversight, troubleshooting, training, risk mitigation, SOW alignment, and continuous improvement to ensure quality, adoption, and customer satisfaction.

Key Account Manager (Retail) for McCain Mexico focused on retail sales and account management. Full-time role within the Retail Sales team, based in Mexico (Mexico City or other Mexican locations).

The Software Engineer will develop and maintain UI components for Dropbox's design system, build AI-powered tooling, and integrate AI into workflows to enhance product development.

Execute comprehensive test cases and document defects to ensure data pipeline and reporting accuracy. Query and analyze complex datasets, perform root-cause analysis on anomalies, and improve QA documentation, SOPs, and testing frameworks while communicating issues to cross-functional stakeholders.