Top Product Manager Jobs in Mexico City

Advocate for learners and administrators by translating user signals into platform improvements. Partner with Product, Engineering, Support, Marketing, and customer-facing teams on feature-launch readiness, issue triage, escalation resolution, operational process improvements, and internal tools. Analyze quantitative and qualitative support data, communicate insights to stakeholders, influence product roadmaps, and develop scalable, user-centered solutions.

Lead vision, strategy, and execution for AI-powered features in Coupa's Supplier Network. Drive two-sided marketplace growth, monetization, trust/identity, and product-led growth by partnering with engineering, AI/ML, data science, and commercial teams. Define success metrics, engage customers, and monitor AI and marketplace trends to increase liquidity, revenue, and platform differentiation.

Own DocSend customer-facing product experiences end to end, from customer research and strategy through prioritization, execution, launch, measurement, and iteration. Partner with Engineering, Design, Data, and cross-functional teams to define priorities, make tradeoffs, improve workflows, develop multi-product experiences, and thoughtfully incorporate AI and automation.

Own customer onboarding, adoption, issue resolution, and expansion while configuring SaaS workflows, integrations, APIs, webhooks, automation, and AI-powered solutions. Translate customer requirements into product specifications, demos, documentation, and actionable feedback for Product and Engineering. Manage customer accounts and implementation details, troubleshoot technical issues, identify upsell opportunities, and communicate effectively with customers and internal teams.

Manages product management operations and executes product strategy for Innovative Medicine. Responsibilities include market analysis, forecasting, KPI reporting, product enhancement recommendations, stakeholder leadership, cross-functional collaboration, presentations, and coaching junior colleagues. The role requires supporting launches, events, strategic alliances, IQVIA audits, and customer-centric commercial initiatives while traveling approximately 10%.

Own end-to-end product implementations: translate functional requirements, author user stories and acceptance matrices, run UAT/smoke/regression testing, manage bugs with Tech, coordinate Legal/Compliance/Operations/Marketing, track timelines and risks, and monitor production stabilization and performance metrics.

Design mobile and web flows for onboarding, balances, transfers, and payments. Simplify complex requirements into reliable, user-first experiences, collaborate with product, engineering, and compliance, maintain the design system, and prioritize clarity and usability.

Manages marketing and strategic planning for a medical device product portfolio. Responsibilities include brand strategy, product launches, go-to-market planning, pricing, promotional materials, sales enablement, customer and surgeon engagement, demand forecasting, inventory coordination, budget and P&L management, and competitive analysis. The role partners with regional marketing, sales, supply chain, and external stakeholders to drive portfolio growth and profitability. Limited travel of approximately 20% is required.

Provides technical support to customers through Intercom, video calls, and webinars. Owns issues from initial contact through resolution or escalation, troubleshoots platform problems, documents knowledge, identifies Help Center gaps, and synthesizes customer feedback for Product teams. The role also supports customer experience improvements through problem-solving, workflow experimentation, automation, and KPI tracking.

Lead marketplace operations across the Americas, managing a regional team and serving as the escalation point for marketplace issues. Own event operational workflows, improve SOPs, identify automation opportunities, monitor marketplace health metrics, and coordinate with product, sales, partner management, and data teams. Translate partner feedback into product and process improvements while supporting scalable, high-quality execution in a fast-paced environment.

Designs usable enterprise product experiences through research, wireframing, prototyping, interaction design, and validation. Collaborates with product management, engineering, senior designers, and stakeholders to translate user and business needs into accessible, system-consistent solutions. Communicates design rationale, incorporates feedback, identifies risks, and owns assigned design work from exploration through delivery with appropriate guidance.

Own product design across iOS, Android, and desktop web, combining visual design, UX, product strategy, research, prototyping, and design systems. Improve visual quality and create polished components while balancing user experience, business goals, and metrics. Collaborate with Product, Engineering, and Marketing; present and defend design decisions to senior stakeholders; and incorporate AI tools into design workflows and business processes.

Lead end-to-end product design for complex AI and SaaS platform experiences involving accounts, activation, monetization, permissions, billing, and workflows. Translate technical and business requirements into scalable, intuitive solutions through research, systems thinking, prototyping, and AI-assisted coding. Partner with Product, Engineering, and business stakeholders to shape strategy, validate concepts, communicate trade-offs, and deliver cohesive enterprise product experiences.

Manage and develop an in-office team of Operations Associates supporting top startup accounts. Responsibilities include recruiting, coaching, performance management, goal setting, metrics reporting, process improvement, risk mitigation, quality enhancement, and cross-functional collaboration. The role focuses on operational excellence, team culture, employee growth, and delivering an exceptional user support experience in a high-growth technology environment.

Own the end-to-end travel eSIM product roadmap, including catalog, pricing, purchase-to-activation funnel, partner economics, launches, and lifecycle management. Lead market research, product analytics, funnel optimization, and cross-functional delivery across engineering, marketing, sales, support, and external roaming partners. Develop PRDs, influence scrum-team prioritization, track conversion, activation, ARPU, retention, and margin, and support B2B onboarding and sales enablement.

Leads cross-functional readiness for new product introductions from planning through launch. Manages stage gates, dependencies, risks, scorecards, executive reporting, and go-to-market assets while coordinating Product, Engineering, Marketing, Sales, Legal, Compliance, and Customer Experience teams. Establishes scalable governance and operating processes, improves roadmap visibility, resolves blockers, and uses data, AI, and automation to increase execution efficiency and launch predictability.

Leads complex global product development and technology programs from concept through commercialization. Drives NPI, portfolio expansion, sustainment, and transformation initiatives across engineering, product management, operations, supply chain, quality, manufacturing, and commercial teams. Develops program strategies, manages risks and milestones, facilitates executive reviews, and aligns technical roadmaps with business and customer objectives. The role requires systems thinking, design thinking, Agile and SAFe expertise, and strong cross-functional influence.

Own the BillPay Mexico product and lead the squad responsible for SPEI payment flows, bank integrations, disbursement reliability, reconciliation, compliance, and back-office tooling. Drive discovery, prioritization, product metrics, payment workflows, and partner relationships while collaborating with engineering, design, compliance, finance, and sales. The role requires deep payments infrastructure expertise, technical fluency with APIs and Git, bilingual English-Spanish communication, and physical presence in Mexico City.

Coordinate product operations for Krak’s consumer banking and payments products. Manage compliance, legal, fraud, risk, vendor, and client-engagement dependencies; maintain trackers; support feature launches and incident response; analyze fraud, dispute, customer-experience, authorization, and decline metrics; manage vendor performance reviews; and provide market, regulatory, and competitive intelligence to inform product decisions.

Supports the Payments & Fees product manager by organizing tickets, gathering stakeholder context, analyzing payment workflows with SQL, maintaining dashboards and documentation, and participating in agile collaboration. The intern helps identify payment anomalies, track operational performance, clarify requirements, and bridge communication among engineering, design, data, compliance, operations, and support teams.

Own Kraken Consumer’s growth marketing enablement product roadmap, connecting marketing and product to improve acquisition, conversion, reactivation, and retention. Design campaign journeys, lifecycle messaging, incentives, referral mechanics, landing pages, and measurement foundations across web and mobile. Lead experimentation, define funnel metrics, and partner with marketing, design, engineering, and data teams to deliver growth initiatives.

Owns the WMS product backlog, translating warehouse and logistics needs into epics, user stories, and technical specifications. Leads integrations between Manhattan WMS and ERP/TMS systems using APIs, EDI, and database interfaces. Designs end-to-end flow testing, validates supply chain scenarios, troubleshoots root causes, and serves as the subject matter expert for Manhattan Scale and Manhattan Active WMS platforms.

Own the consumer product experience across discovery, booking, trip planning, pre-arrival, in-stay experiences, and retention. Lead customer research, product discovery, design, prototyping, experimentation, launches, and iteration. Improve conversion, engagement, retention, and guest experience while partnering closely with Engineering and Design. Use AI and modern product tools to build and test experiences quickly.

Own the acquisition product roadmap and engineering priorities to drive durable user growth. Define target audiences and channel mix, build product-driven acquisition mechanics (referrals, growth loops), enable channel effectiveness (discoverability, search/AI readiness, integrations, tracking), test new acquisition tactics, and align product investment with Performance Marketing, SEO, Partnerships, and Brand while measuring long-term subscriber value.

Owns customer lifecycle and product engagement marketing initiatives across email, push, WhatsApp, in-app, and banner channels. Responsibilities include audience segmentation, automated workflow configuration, campaign testing, performance reporting, deliverability troubleshooting, GDPR/CCPA compliance, stakeholder presentations, and mentoring junior CRM specialists.