Top Remote Jobs in Mexico City

Serve as the primary technical advocate for assigned enterprise accounts, driving ThousandEyes adoption, platform value, and customer retention. Analyze network performance data, provide actionable insights, lead technical health checks and business reviews, and collaborate with Engineering, Sales, Product, and Customer Success teams. The role requires customer-facing technical experience, strong knowledge of application and network protocols, Linux administration, and performance analysis, with preferred cloud, virtualization, container, scripting, and authentication troubleshooting expertise.

Manages a high-volume B2B accounts receivable portfolio, contacts customers about overdue invoices, monitors aging reports, forecasts collections, and posts daily payments. Resolves billing discrepancies with Sales, Renewals, Operations, and Finance, records activities in NetSuite and Salesforce, assesses bad-debt risks, and supports governance calls and ad hoc projects. The role requires strong communication, analytical and organizational skills, advanced Excel capability, English fluency, and flexibility for early European time-zone coverage.

Lead hands-on full-stack software development using TypeScript and Ruby, designing scalable features across monolithic, microservices, and micro-frontend architectures. The role partners with product and design, drives continuous deployment and data-informed decisions, uses AI-assisted development tools, and mentors engineers through code reviews and technical leadership.

Deliver Dynatrace consulting services including platform deployment, application monitoring, troubleshooting, dashboard development, customer training, managed services, documentation, and adoption growth. Monitor application performance, diagnose root causes, support client engagements, maintain platform health, and assist sales teams with identifying expansion opportunities. Serve as a trusted technology advisor for digital transformation initiatives.

Manage and optimize customer success systems, automations, health scores, playbooks, journeys, dashboards, and KPIs. Troubleshoot complex CS systems, lead process improvements, develop knowledge-base documentation, and guide AI-powered analytics and workflows. Partner cross-functionally with Product, Marketing, Sales, Revenue Operations, and Enablement to improve retention, growth, efficiency, training, and customer success outcomes.

Manage customer deployments of Samsara’s IoT platform, create launch plans, track implementation and adoption, conduct training, demonstrate technology, resolve challenges, and manage multiple engagements. The role partners cross-functionally with Sales, Support, Sales Engineering, and Product while building customer relationships and improving operational safety, efficiency, and sustainability.

Build and own evaluation infrastructure, observability tooling, datasets, annotation workflows, and diagnostic systems for production AI agents. Lead experiments across prompts, models, routing, caching, cost, and latency. Diagnose failures across planning, tool use, and agent execution, while partnering with AI Core engineering. Manage and grow the AI Quality team as a hands-on player-coach, contributing directly to production code and technical direction.

Design and build scalable, user-focused software for Dropbox products serving millions of daily users. Collaborate with product managers, designers, and analysts to deliver web and desktop features, develop product roadmaps, support full-stack projects, conduct code reviews, mentor engineers, improve internal tools, and participate in occasional on-call rotations.

The Enterprise BDR will prospect into large LATAM accounts, generate qualified meetings and pipeline for Account Executives, research customer engagement needs, and execute personalized outreach across email, phone, LinkedIn, and video. The role requires maintaining Salesforce data, collaborating with sales and marketing, achieving meeting targets, and developing SaaS and MarTech expertise. Fluency in Spanish and English, strong communication, organization, resilience, coachability, and prior outbound prospecting experience are required.

Drive full-cycle B2B sales in Mexico, from prospecting and pipeline generation through discovery, presentations, negotiation, and closing. Exceed SMB sales quotas, manage high-velocity pipelines, localize go-to-market playbooks, and collaborate with Customer Success, Sales Operations, and Marketing. The role requires bilingual Spanish and English communication, familiarity with modern sales tools, and occasional travel for client meetings.