Top Remote Jobs in Mexico City

Manage global payment operations by identifying and matching incoming payments, reconciling accounting entries across currencies, investigating unmatched transactions, troubleshooting bank and partner reporting issues, and recommending process improvements. The role supports payment operations, payouts, and customer support teams while ensuring accurate and timely fund identification.

Deliver Dynatrace consulting services including platform deployment, application monitoring, troubleshooting, dashboard development, customer training, managed services, documentation, and adoption growth. Monitor application performance, diagnose root causes, support client engagements, maintain platform health, and assist sales teams with identifying expansion opportunities. Serve as a trusted technology advisor for digital transformation initiatives.

Manage and optimize customer success systems, automations, health scores, playbooks, journeys, dashboards, and KPIs. Troubleshoot complex CS systems, lead process improvements, develop knowledge-base documentation, and guide AI-powered analytics and workflows. Partner cross-functionally with Product, Marketing, Sales, Revenue Operations, and Enablement to improve retention, growth, efficiency, training, and customer success outcomes.

Lead vision, strategy, and execution for AI-powered features in Coupa's Supplier Network. Drive two-sided marketplace growth, monetization, trust/identity, and product-led growth by partnering with engineering, AI/ML, data science, and commercial teams. Define success metrics, engage customers, and monitor AI and marketplace trends to increase liquidity, revenue, and platform differentiation.

Leads Shield AI’s LATAM go-to-market strategy, revenue growth, pipeline, forecasts, strategic accounts, and complex government and defense sales. Builds executive relationships, develops country and partner plans, shapes requirements, manages capture through contract award, and converts demonstrations into funded deployments. Coordinates cross-functional teams and channel partners while ensuring CRM discipline, export-control, procurement, anti-corruption, and third-party compliance. The role is remote in Latin America, preferably Colombia or Mexico, with travel of up to 50%.

Manage enterprise customer accounts as a trusted technical advisor, driving platform adoption, measurable business value, and technical ROI. Develop success plans, troubleshoot complex hardware, software, and API issues, manage escalations, conduct root-cause analysis, and lead technical reviews. Collaborate with Sales, Support, Product, and Engineering while communicating effectively with technical and executive stakeholders. Use AI tools to improve customer insights and outcomes, and contribute to knowledge sharing and team development.

Lead end-to-end product design for Circle’s AI-powered Discover marketplace. Own design direction, discovery and ranking experiences, trust signals, creator and consumer workflows, rapid AI-assisted prototyping, and shipped product outcomes. Mentor designers, collaborate closely with engineers and product leadership, and shape a two-sided marketplace experience in an ambiguous environment.

Build and operate secure, highly available SaaS platforms across AWS and Azure. Automate infrastructure, Kubernetes deployments, CI/CD, monitoring, incident response, tenant lifecycle workflows, and operational processes using Terraform and related tooling. Partner with engineering and product teams on service enablement, reliability, capacity, cost management, security compliance, documentation, and runbooks. Participate in a follow-the-sun on-call rotation and mentor teams on multi-cloud platform standards.

Manage full-cycle technical recruiting for Engineering, Product, Security, UX, and R&D roles. Partner with hiring leaders on role definition, structured interviews, sourcing strategy, market research, candidate assessment, pipeline management, and offer negotiations. Build diverse talent pipelines, use recruiting data to guide decisions, maintain accurate Greenhouse documentation, deliver an inclusive candidate experience, and improve recruiting practices through responsible AI use and shared resources.

Leads an account management team responsible for lodging partners across an assigned region or portfolio. Drives revenue and account management goals, coaches and develops team members, manages performance and change initiatives, builds relationships with key lodging stakeholders, promotes Expedia’s product suite, oversees strategic accounts, and executes business plans. The role also supports hiring, onboarding, process improvement, market representation, and collaboration on business development initiatives.