Top Artificial Intelligence Jobs in Mexico City

Leads strategic technical engagements for complex ThousandEyes customers, providing network observability architecture, executive advisory, advanced escalations, adoption optimization, and crisis management. Serves as a technical liaison to Product and Engineering, mentors TAMs, develops technical content and training, manages cross-functional programs, influences product improvements, and supports hiring and onboarding.

Supports strategic account management, sales support, client retention, and commercial operations. Coordinates cross-functional resources, leads process optimization and automation initiatives, manages strategic projects, tracks timelines and risks, and prepares performance reports. The role uses CRM and business intelligence tools to generate insights, improve operational efficiency, and support client growth and satisfaction.

Reviews live dashcam videos to identify safety risks and annotates data according to established guidelines. Ensures accurate, timely delivery against SLAs while contributing to improved annotation procedures and team best practices. Collaborates with Research and Development teams to create high-quality training datasets for machine learning and artificial intelligence models, and supports Product experiments focused on risk identification and mitigation. Requires rotational day, evening, overnight, and weekend shifts in a 24/7 operation.

Lead technical pre-sales engagements for large LATAM enterprise customers. Partner with account teams and channel partners, conduct Spanish-language discovery sessions and demonstrations, advocate for Atlassian Rovo and Teamwork Graph, architect customized solutions, and translate complex business challenges into measurable customer value. Build executive relationships, influence cross-functional teams, provide market feedback to Product Management, and support complex, high-stakes enterprise deals.

Partners with sales teams to support mid-market customers throughout the pre-sales cycle. Conducts discovery, identifies business problems, maps needs to Atlassian products, leads customized value-based demonstrations, guides technical decisions, expands cross-product opportunities, and builds executive relationships. Tracks customer feedback and competitive intelligence, collaborates with product management, and continuously develops product, solution, platform, and sales expertise.

Leads complex cybersecurity strategic advisory engagements for executive clients, assessing and improving security and incident response programs. Develops cyber exercises, policies, risk frameworks, reports, presentations, and recommendations; provides cybersecurity thought leadership; manages internal teams and programs; supports staffing, scheduling, sales, and business development. Requires extensive cybersecurity leadership or consulting experience, strong communication and project management skills, AI technology experience, and willingness to travel up to 30%.

Deliver strategic technical guidance for Atlassian customers, create solution content and prescriptive guidance, align product capabilities with business outcomes, showcase customer successes, expand technology use cases, and advocate for customer needs across Atlassian.

Leads global, cross-functional Services Engineering programs focused on product supportability, serviceability, telemetry, automation, AI, cost optimization, operational efficiency, and customer experience. Translates business needs into technical requirements, establishes support processes, manages senior stakeholders, and coordinates teams of more than 20 resources across countries. Drives change, improves service delivery, mentors team members, and delivers measurable outcomes across Engineering, Product Management, Operations, Enablement, and business units.

Leads multiple applications development teams, managing people, budgets, resources, standards, risk, and technology strategy. Oversees application systems analysis and programming while coordinating with senior leaders and global technology teams. The role also focuses on rapidly prototyping and testing AI-driven, full-stack solutions using cloud-native accelerators, generating functional code for immediate validation and later scalability.

Own the full B2B sales cycle for custom software development, AI, cloud, and nearshore engineering services. Responsibilities include prospecting, discovery, pipeline management, proposals, negotiations, closing, forecasting, and executive relationship-building. The role targets US-based startups and enterprises, requires consultative selling to technical decision-makers, collaboration with delivery teams, CRM discipline, and participation in networking events.

Graduate benefits consultant supporting Marsh’s Health and Life insurance clients. Responsibilities include maintaining client relationships, servicing policyholders, analyzing medical expense programs, assessing plan competitiveness, identifying cost-containment opportunities, supporting escalated cases, delivering client training and presentations, conducting site visits, and contributing to strategic recommendations and portfolio growth.

Leads Mexican tax compliance, statutory filings, audits, deferred tax reporting under MEX GAAP and US GAAP, reconciliations, transfer pricing, cross-border tax analysis, and general ledger adjustments. Supports tax projects, regulatory research, and process improvements while partnering with Finance, Treasury, Legal, HR, and Accounting. Requires strong Mexican tax law expertise, bilingual English-Spanish communication, advanced English, accounting experience, and proficiency with Excel and SAP.

Own Clara’s global product marketing across Mexico, Brazil, and Colombia, including positioning, messaging, launches, sales enablement, customer communications, and performance metrics. Build the product marketing function and establish its operating standards while using AI to scale research, content, competitive intelligence, and messaging experimentation. Partner with Product, Sales, and Growth leadership to translate the roadmap into campaigns and narratives that drive pipeline, revenue, activation, win rates, and message resonance.

Analyze complex financial and SME business data to identify patterns, trends, and opportunities. Build and maintain databases, dashboards, visualizations, and automated reports using SQL, Python, Excel, and analytics tools. Perform data collection, cleaning, exploratory analysis, and statistical modeling; document requirements and communicate actionable insights. Collaborate with cross-functional banking teams and support analytics initiatives, business strategy, risk assessment, and continuous improvement.

Leads digital channel transformation and strategic mobile application portfolios, driving AI-enabled automation, product delivery, customer experience, UX research, agile execution, and innovation. Manages complex projects, cross-functional teams, vendors, stakeholders, budgets, and delivery roadmaps across regulated financial environments. Uses quantitative and qualitative insights, usability studies, analytics, and design thinking to develop and improve digital solutions, while coaching teams and ensuring risk, compliance, and operational accountability.

Leads digital channel transformation and strategic mobile application portfolios. Oversees customer research, UX/UI strategy, product roadmaps, agile delivery, automation, AI-enabled project processes, and complex technology projects in regulated environments. Manages cross-functional teams, vendors, budgets, stakeholders, and multiple workstreams while driving innovation, operational efficiency, customer experience improvements, and continuous learning.

Leads global implementation and adoption of Knowledge-Centered Service and knowledge management across Customer Care. Establishes governance, operating models, content lifecycle standards, adoption roadmaps, change-management practices, KPIs, executive dashboards, and continuous-improvement processes. Partners with leadership, regional teams, Salesforce Knowledge, Coveo, IT, Quality, and Enablement to improve employee effectiveness, customer self-service, knowledge reuse, findability, and AI readiness. This is a strategic individual-contributor role without direct reports.

Build and evolve Superhuman Mail’s Model Context Protocol platform, agentic workflows, personalization features, and LLM evaluation systems. Select and integrate models, develop AI building blocks for cross-functional teams, and help shape modeling approaches. The role focuses on backend engineering and applied AI, requiring production experience with LLM-powered features, strong ownership, and comfort with ambiguity and rapid change.

Provides contract management support across the full lifecycle, including drafting, reviewing, negotiating, interpreting, and resolving disputes. Identifies contractual risks, advises internal stakeholders, ensures compliance with policies and laws, coordinates with Legal and Procurement, and improves contract formation processes. Supports Honeywell’s Integrated Supply Chain and procurement contracting initiatives while managing multiple stakeholders and maintaining strong customer relationships.

Provides pre-sales technical support for Cisco public sector accounts, partnering with account executives and customers to demonstrate, design, configure, and explain technology solutions. Responsibilities include technical presentations, government bids and RFPs, sales proposals, competitive analysis, troubleshooting, and consultative support for systems engineering teams. The role requires broad networking, security, data center, collaboration, virtualization, and software-defined technology experience, with up to 20% travel.

Lead technical presales for Thomson Reuters Legal solutions across Mexico, Central America, and the Caribbean. Partner with account managers to understand client needs, develop tailored proposals, deliver product demonstrations, build ROI cases, and explain legal technology and AI use cases to executives. Own the Legal solution consulting vertical, support scoping through deployment, adapt global materials for local markets, provide product feedback, and contribute to sales strategy and quota achievement.

Lead complex, cross-functional customer experience, contact center, and customer success programs across the enterprise. Develop roadmaps, plans, budgets, schedules, governance, capacity models, and executive reporting while managing risks, dependencies, resources, and stakeholders. Drive organizational transformation, change adoption, process standardization, and the use of AI and automation. Partner with senior leaders and global teams to align strategy, technology, and business outcomes.

Supports the U.S. equity investment team by implementing equity, derivative, and foreign exchange orders; managing cash allocations; monitoring portfolios; maintaining governance and controls; and improving investment workflows through data, automation, and technology. The role collaborates with portfolio managers, traders, strategists, clients, and operations teams while developing scalable solutions using Python, APIs, databases, and data pipelines.

Manage and optimize customer success systems, automations, health scores, playbooks, journeys, dashboards, and KPIs. Troubleshoot complex CS systems, lead process improvements, develop knowledge-base documentation, and guide AI-powered analytics and workflows. Partner cross-functionally with Product, Marketing, Sales, Revenue Operations, and Enablement to improve retention, growth, efficiency, training, and customer success outcomes.

Manage full-cycle technical recruiting for Engineering, Product, Security, UX, and R&D roles. Partner with hiring leaders on role definition, structured interviews, sourcing strategy, market research, candidate assessment, pipeline management, and offer negotiations. Build diverse talent pipelines, use recruiting data to guide decisions, maintain accurate Greenhouse documentation, deliver an inclusive candidate experience, and improve recruiting practices through responsible AI use and shared resources.