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Top Senior Level Customer Success Jobs in Atlanta, GA
The Sr. Specialist II, MCS serves as a key resource for addressing client concerns during implementation and migration, ensuring smooth transitions from project start to client success. Responsibilities include implementing network security measures, troubleshooting system issues, managing server performance, and assisting in disaster recovery planning.
The Customer Support Manager at Keyfactor leads and manages a team of support professionals, ensuring high-quality service delivery and handling customer escalations. They focus on team development, adherence to service level agreements, and collaboration across departments to improve customer satisfaction and operational efficiency.
As a Client Success Manager, you will lead efforts to expand Enveritas' reach into new market segments, particularly in palm oil, rubber, and cocoa. Your responsibilities will include managing client relationships, conducting sustainability analysis, and collaborating on special projects with global colleagues, focusing on issues like emissions and farmer livelihoods.
As a Senior Technical Support Specialist, you will provide technical and operational support to clients, helping them resolve issues on Signifyd's platform. This involves troubleshooting, analyzing large datasets, and coordinating with engineering and product teams to ensure service reliability and customer satisfaction.
As a Client Relationship Manager at Yuno, you will manage key customer accounts, building relationships, driving revenue growth, and ensuring client satisfaction through collaboration with cross-functional teams. Your role will involve data analysis to inform strategic decisions and enhance service delivery.
As a Customer Success Architect at Bobsled, you will design optimal platform implementations, provide technical support, enhance products based on customer feedback, build strategic relationships with clients, manage incidents, and ensure thorough documentation of issues.
The Senior Mobile User Acquisition Specialist will lead user acquisition strategies for mobile apps, focusing on planning, executing, and optimizing campaigns across various mobile ad platforms. Responsibilities include monitoring ad performance, A/B testing, collaborating with design for ad creatives, and managing external partnerships to drive app growth.
As a Customer Success Manager at Relocity, you'll manage onboarding and implementation processes for clients, drive the utilization of solutions, build and maintain client relationships, resolve escalations, follow up on invoices, and identify upsell opportunities. You will also develop materials for quarterly business reviews to enhance customer engagement and satisfaction.
As a Senior Customer Success Manager, you'll oversee customer onboarding, implementation, and engagement. You'll collaborate closely with various internal teams to ensure customer satisfaction and timely delivery of value, acting as their primary contact and advocate within the organization.
The Enterprise Customer Success Manager is responsible for ensuring the success of Lumos' largest customers by managing relationships, onboarding, renewals, and customer lifecycle management. This role involves acting as a trusted advisor, influencing product direction based on customer feedback, and achieving ROI within expected timelines.
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