Top Tech Jobs & Startup Jobs in Rochester, NY

The Senior Implementation Consultant will lead implementation projects for enterprise clients, configuring Aravo systems, creating training documentation, and conducting user training. Responsibilities include communicating client requirements, assisting with user acceptance testing (UAT), and collaborating with product teams. Strong communication and project management skills are essential to meet product deadlines in an agile environment.

Seeking an experienced Customer Success Manager to manage the post-sale customer journey in the commercial and industrial electric vehicle charging market. Responsibilities include training, relationship management, retention, customer advocacy, upselling, CRM management, and more. Key metrics include customer satisfaction, retention rate, and account expansion. Requirements include a Bachelor's Degree, 2-5 years of experience in related fields, strong communication skills, knowledge of the EV charging space, and willingness to travel.

Senior Brand Copywriter responsible for prioritizing quality work and informing company best practices. Must work closely with creative, project management, and leadership teams to develop strategic recommendations and guidelines for branding campaigns. Ideal candidate is a gifted writer with a penchant for research and psychology.