Top Customer Success Jobs in Rochester, NY

The Customer Success Manager is responsible for driving customer outcomes across a portfolio, managing relationships and retention, and collaborating across various teams to ensure value realization and maximize customer satisfaction.

The Strategic Customer Success Manager will manage relationships with key healthcare clients, drive retention and expansion, offer strategic insights, and collaborate cross-functionally to enhance customer satisfaction and company growth.

The Principal Customer Success Manager fosters relationships with key clients, drives product adoption, and mentors team members to enhance customer engagement and satisfaction.

The Senior Customer Success Manager will manage relationships with upper mid-market education accounts, drive customer adoption, ensure renewals, and collaborate cross-functionally to enhance customer success.

As a Customer Success Engineer, you will provide technical guidance and best practice advice to customers post-sale, help with implementations, and develop customer enablement resources.

The Customer Success Representative will manage customer accounts, focus on retention and renewal, conduct check-ins, resolve issues, and gather customer feedback for internal teams.

The Enterprise Customer Success Manager will drive client success and growth, ensuring high adoption and retention of Eve's legal tech solutions among law firms, while managing key relationships and contributing to product evolution.

The Customer Success Manager role focuses on managing client relationships to drive revenue growth through upsells and cross-sells while ensuring successful campaign execution and client satisfaction.

As a Customer Success Manager, you will lead client relationships, manage campaign execution, and coordinate internal teams to achieve successful marketing outcomes for clients.

Lead and scale an enterprise Customer Success team for high-touch SaaS customers. Build CS processes, drive retention and expansion, manage escalations, collaborate cross-functionally, monitor performance metrics, and use data to improve outcomes for strategic accounts.

The Senior Enterprise Customer Success Manager at Drata will manage executive relationships, drive outcomes in compliance programs, and align product capabilities with customer growth and security.

The Customer Success Manager will ensure customer satisfaction by helping them with localization solutions and facilitating the onboarding process for multilingual content delivery, while maintaining strong customer relationships and understanding their global strategies.

Lead the Client Success team focusing on revenue growth and operational efficiency. Develop workflows, mentor team members, and enhance client relationships while ensuring team accountability and performance.

Manage mid-market accounts to improve adoption and usage, serve as a trusted advisor, protect revenue streams, and meet retention KPIs through effective strategies and communication.

The Senior Client Success Manager drives client retention and growth through relationship management, mentoring Client Success Managers, resolving escalated issues, and leading strategic initiatives to enhance service effectiveness.

The Senior Client Success Manager - Programmatic manages programmatic campaigns, leads client communications, and drives campaign performance and retention. Requires extensive expertise in DSP and collaboration with sales and operations teams.

The Senior Client Success Manager - Programmatic will manage client accounts, oversee campaign performance, and drive account growth through client engagement and collaboration with internal teams.

The Senior Client Success Manager drives client engagement and satisfaction for mid-market accounts, managing relationships and ensuring alignment with client goals to optimize care.

The Strategic Customer Success Manager will manage key client relationships, collaborate with internal teams, and ensure customer satisfaction and success metrics are met.

As a Customer Success Manager, you will manage client relationships, drive platform adoption, support client engagement strategies, and oversee retention and revenue growth.

As a PSA Verified Customer Success Manager, you will maintain customer acquisition and delivery schedules, improve workflows, monitor client health, and collaborate with various teams to enhance the customer experience in the PSA Verified repack ecosystem.

As a Customer Success Manager, you will oversee repack business operations, maintain client relationships, forecast orders, and collaborate to enhance processes and client experiences.

As a Customer Success Architect, you'll align GitLab's DevSecOps platform with customers' business goals, provide technical enablement, manage customer portfolios, and ensure satisfaction through collaboration with various teams.

Lead enterprise customer success strategy and drive renewal outcomes for strategic accounts, building strong relationships and managing a Customer Success team.

As a Customer Success Manager, you will work closely with top customers to optimize their use of Samsara products, ensuring safety and efficiency through the IoT platform. You'll conduct workshops, compose success plans, and build relationships with key stakeholders to drive engagement and value.