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Top Customer Success Jobs in Rochester, NY

Reposted 15 Hours Ago
Easy Apply
Remote
Hybrid
Rochester, NY
Easy Apply
64K-70K
Mid level
64K-70K
Mid level
Artificial Intelligence • Healthtech • Telehealth
As a Mental Health Provider, you will offer counseling, respond to crises, and utilize data-driven practices while following ethical standards.
Top Skills: Telehealth Technology
Reposted 15 Hours Ago
Remote
Rochester, NY
125K-135K Annually
Senior level
125K-135K Annually
Senior level
Information Technology • Software • Cybersecurity
The Senior Customer Success Manager will cultivate customer relationships, understand their needs, and ensure they achieve value from ReversingLabs' cybersecurity solutions through collaboration and strategic planning.
Top Skills: Crm Software
Reposted 15 Hours Ago
Easy Apply
Remote
Hybrid
Rochester, NY
Easy Apply
118K-214K Annually
Mid level
118K-214K Annually
Mid level
Hardware • Information Technology • Security • Software • Cybersecurity • Conversational AI
As a Technical Adoption Manager, you will ensure customers adopt and deploy Cisco Spaces OS, coordinate implementations, create training materials, and communicate effectively with clients throughout the process.
Top Skills: Cisco Collaboration ToolsCisco NetworkingCisco SpacesSwitchingWebexWireless

Featured Jobs

Reposted 15 Hours Ago
Remote
Rochester, NY
Senior level
Senior level
Information Technology • Sales • Security • Cybersecurity • Automation
Manage and mentor a team of Customer Solution Specialists, oversee deployments, and enhance customer satisfaction through strategic leadership.
Top Skills: CybersecurityIdentity Protection
Reposted 15 Hours Ago
Remote
Rochester, NY
Senior level
Senior level
Information Technology • Sales • Security • Cybersecurity • Automation
The Technical Support Developer resolves complex technical support cases, collaborates with R&D, develops debugging tools, and identifies product improvement opportunities.
Top Skills: Active DirectoryAWSAzureGoJavaScriptLinuxNode.jsPythonReactWindows
Reposted 15 Hours Ago
Remote
Rochester, NY
Mid level
Mid level
Information Technology • Sales • Security • Cybersecurity • Automation
As a Strategic Customer Success Manager, you will manage client accounts, ensure successful deployment, and provide ongoing support for customer relationships.
Top Skills: Cloud TechnologiesInformation SecurityLinuxNetworkingWindows
Reposted 15 Hours Ago
Remote
Hybrid
Rochester, NY
Junior
Junior
Professional Services • Software
The Gainsight Administrator will configure and optimize Gainsight for customer success, support digital engagement initiatives, manage data integrity, and collaborate with teams on enhancing the customer experience.
Top Skills: GainsightHTMLPower BISalesforceTableau
Reposted 15 Hours Ago
Remote
Hybrid
Rochester, NY
112K-140K Annually
Senior level
112K-140K Annually
Senior level
Cloud • Fintech • Information Technology • Machine Learning • Software • App development • Generative AI
The Senior Customer Success Manager fosters post-sales relationships with customers, enhancing product adoption, providing guidance on BlackLine solutions, and aligning customer goals with company offerings to ensure satisfaction and retention.
Top Skills: GainsightSalesforce CRM
Reposted 15 Hours Ago
Remote
Hybrid
Rochester, NY
112K-140K Annually
Senior level
112K-140K Annually
Senior level
Cloud • Fintech • Information Technology • Machine Learning • Software • App development • Generative AI
The Senior Customer Success Manager enhances customer relationships post-sale through strategic support and guidance, optimizing product adoption and client satisfaction.
Top Skills: GainsightSalesforce CRM
Reposted 15 Hours Ago
Remote
Hybrid
Rochester, NY
81K-173K Annually
Senior level
81K-173K Annually
Senior level
Consumer Web • Coupons • Healthtech • Social Impact • Pharmaceutical
The Account Manager will manage client relationships with pharmaceutical manufacturers, provide customer service, analyze program metrics, and support business growth.
Top Skills: JIRASalesforce
Yesterday
Remote
Rochester, NY
Junior
Junior
Artificial Intelligence • Fintech • Payments • Software • Consulting • Financial Services • Automation
The Customer Success Manager will establish relationships with clients, manage accounts, identify new opportunities, and provide support throughout the NetSuite sales cycle.
Top Skills: NetSuiteSalesforce
Yesterday
Remote
Hybrid
Rochester, NY
Junior
Junior
Cloud • Insurance • Payments • Software • App development • Big Data Analytics
The Associate Customer Support Technician assists customers with software and hardware inquiries, providing effective problem resolution and customer service support through various communication channels.
Top Skills: ChromeFirefoxFreshdeskJIRAMicrosoft ApplicationsSalesforceTalkdeskWeb Applications
Yesterday
Remote
Rochester, NY
198K-222K Annually
Expert/Leader
198K-222K Annually
Expert/Leader
Computer Vision • Healthtech • Information Technology • Logistics • Machine Learning • Software • Manufacturing
The Director of Customer Experience will lead strategy and performance for customer support, drive exceptional experiences, and mentor the support team.
Top Skills: SalesforceZendesk

Top Companies in Rochester, NY Hiring Customer Success Roles

See All
BlackLine Thumbnail
Software • Machine Learning • Information Technology • Generative AI • Fintech • Cloud • App development
17 Offices
1810 Employees
Cisco Meraki Thumbnail
Software • Security • Information Technology • Hardware • Cybersecurity • Conversational AI
6 Offices
3000 Employees
Fusion Risk Management Thumbnail
Software • Professional Services
2 Offices
273 Employees
Spring Health Thumbnail
Telehealth • Healthtech • Artificial Intelligence
New York, NY
1300 Employees
ReversingLabs Thumbnail
Software • Information Technology • Cybersecurity
Fully Remote
300 Employees
Silverfort Thumbnail
Security • Sales • Information Technology • Cybersecurity • Automation
Fully Remote
442 Employees

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