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Top Customer Success Jobs in Rochester, NY

277+ Job Results
2 Hours Ago
Rochester, NY
Remote
504 Employees
$116K-$145K Annually
3-5 Years of Experience
504 Employees
$116K-$145K Annually
3-5 Years of Experience
Consumer Web • Healthtech • Professional Services • Social Impact • Software
As the Manager of Provider Success at Headway, you will lead a team focused on the growth and retention of the company's most valuable provider segments. Your responsibilities include developing and implementing customer success strategies, leading and developing the team, tracking key performance metrics, collaborating with other teams, and addressing complex customer issues. Qualifications include proven experience in customer success management, strong leadership skills, excellent communication, strategic thinking, and a track record of driving measurable results.
Top Benefits:
401-K
Company Equity
Dental Insurance
+20 More
8 Hours Ago
Rochester, NY
Remote
3,000 Employees
3-5 Years of Experience
3,000 Employees
3-5 Years of Experience
Cloud • Fintech • Software • Business Intelligence • Consulting • Financial Services
Review and assign medical codes for outpatient services, ensure compliance with coding guidelines and regulations, maintain coding accuracy rate, and assist with coding for other areas as needed.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+49 More
12 Hours Ago
Rochester, NY
Remote
Hybrid
350 Employees
1-3 Years of Experience
350 Employees
1-3 Years of Experience
Automotive • Greentech • HR Tech • Sales • Software
The Service Drive Consultant will play a crucial role in developing and maintaining strong relationships with clients to establish and demonstrate exceptional industry and regulatory knowledge through onsite field audits, repair order reviews, and employee trainings.
Top Benefits:
401-K
401-K Matching
Company Outings
+48 More

Featured Jobs

23 Hours Ago
Rochester, NY
Remote
350 Employees
$115K-$173K Annually
3-5 Years of Experience
350 Employees
$115K-$173K Annually
3-5 Years of Experience
Artificial Intelligence • Legal Tech • Professional Services • Software
Lead a team of Customer Success Managers responsible for onboarding, adoption, and retention efforts for SaaS products. Act as a client advocate to ensure successful outcomes for customers. Develop high-performing team, improve processes, and support daily operations of the Customer Success function.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+50 More
2 Days Ago
Rochester, NY
Remote
Hybrid
11,000 Employees
1-3 Years of Experience
11,000 Employees
1-3 Years of Experience
eCommerce • Food • Logistics • On-Demand • Retail
The Loss Prevention Agent for the MFC locations will be responsible for maintaining strict company standards within the interior and exterior of the MFC location. Responsibilities include monitoring physical security initiatives, enforcing standards for activities and behaviors, utilizing CCTV systems, and addressing internal dishonesty with the loss prevention manager.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+38 More
2 Days Ago
Rochester, NY
Remote
43,000 Employees
3-5 Years of Experience
43,000 Employees
3-5 Years of Experience
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Review and analyze insurance cases to make underwriting decisions, examine health applications, work in a team environment, assist in projects and training, maintain documentation, and perform related duties as required.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+45 More
2 Days Ago
Rochester, NY
Remote
74,000 Employees
1-3 Years of Experience
74,000 Employees
1-3 Years of Experience
Healthtech • Biotech • Pharmaceutical
The Chronic Care Representative is responsible for developing business plans, maintaining product knowledge, providing key insights to customers, and monitoring business performance. They will interact with healthcare providers to improve patient health outcomes and align product sales with customer needs.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+61 More
2 Days Ago
Rochester, NY
Remote
560 Employees
$70K-$100K Annually
3-5 Years of Experience
560 Employees
$70K-$100K Annually
3-5 Years of Experience
Fintech • Software
An Accounting Success Manager at FloQast helps to maintain high levels of satisfaction and engagement among our customers to ensure their long-term success with the application. The manager develops trusted advisory relationships with customers, identifies expansion opportunities, conducts business reviews, and strategizes with account managers to forecast renewals and mitigate churn risks.
Top Benefits:
401-K
Adoption Assistance
Child Care Benefits
+62 More
2 Days Ago
Rochester, NY
Remote
77 Employees
$45K-$55K Annually
1-3 Years of Experience
77 Employees
$45K-$55K Annually
1-3 Years of Experience
eCommerce • Healthtech • Other
Seeking an Operations Support Specialist to ensure seamless operations and customer satisfaction within Torch's marketplace ecosystem. Responsibilities include order placement, post-order activities, collaboration, and maintaining quality and efficiency. No relevant experience required but previous support specialist experience considered a plus. Must be located in East Coast or Central Time Zones.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+34 More
2 Days Ago
Rochester, NY
Remote
Hybrid
364,000 Employees
3-5 Years of Experience
364,000 Employees
3-5 Years of Experience
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Client Experience Proposal Manager responsible for driving the planning and approach for the development of pursuit products and resources aligned with sales strategies, managing content resources, collaborating with enablement leaders, managing project operations globally, and staying abreast of industry trends and emerging technologies.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+66 More
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