Top Customer Success Jobs in Rochester, NY

The Customer Success Specialist supports Strategic Accounts by providing proactive support, driving product adoption, and collaborating with various teams to enhance customer experiences.

As a Senior Customer Success Associate, you will manage SMB customer interactions, monitor health scores, resolve inquiries, and drive renewals with a focus on efficiency and technology.

The Customer Success Associate at Samsara will support customers post-implementation, ensuring they utilize the IoT platform effectively and build long-term relationships. Responsibilities include advising on product customization, orchestrating business reviews, conducting workshops, and mentoring colleagues.

The Customer Success Manager will onboard and retain customers, manage client portfolios, analyze data for insights, and drive product adoption to ensure customer success and satisfaction.

As a Customer Success Manager, you will work with top customers to understand their needs, advise on customizing the IoT platform, and facilitate success through collaboration with various teams.

The Customer Success Specialist will support parents and students via multiple channels, resolving inquiries and guiding them through learning journeys while maintaining service quality.

The Customer Success Manager will manage relationships with healthcare clients, ensuring satisfaction, resolving issues, monitoring performance, and facilitating solutions for optimal use of SmarterDx's platform.

As a Customer Success Manager at Credo AI, you will guide enterprise customers in adopting the Credo AI Governance Platform, manage projects, oversee the customer lifecycle, and drive value through success plans aligned to customer goals.

As a Customer Success Manager, you will drive renewal and upsell opportunities by managing customer relationships, collaborating with teams, and ensuring customer success in a fast-paced environment.

The Senior Customer Success Manager at Relo Metrics manages a portfolio of clients, enhancing client satisfaction, retention, and revenue growth while collaborating across teams to optimize product use.

The Client Success Coordinator facilitates communication between clients and project teams, manages administrative tasks, supports project setup, and ensures timely completion of deliverables.

As a Client Success Representative, manage client relationships, ensure satisfaction, provide training, identify sales opportunities, and collaborate with teams to drive client retention and business growth.

Own a portfolio of 5–10 enterprise accounts to drive net revenue retention, renewals, and expansion. Serve as a strategic advisor, deliver executive-level reviews, track KPIs, identify risks and growth signals, and coordinate cross-functional teams to realize measurable ROI.

The consultant will drive customer success by delivering training, collaborating with teams, and supporting K12 educational sales, focusing on multilingual learners.

The Customer Success Manager will oversee onboarding, support, and relationship management for key enterprise mobility accounts, ensuring customer satisfaction and product adoption.

As a Client Success Manager, you'll drive client retention, engage in implementation and training, and support student outcomes through strategic partnerships.

The Customer Success Manager will enhance customer adoption of WMS solutions, drive warehouse efficiency, and ensure operational success, acting as a trusted advisor to clients.

The Senior Client Success Manager will coordinate between clients and internal teams, manage multiple client relationships, analyze performance data, and ensure client satisfaction and retention.

The Customer Success Manager is responsible for managing key customer accounts, ensuring satisfaction, driving product adoption, and identifying upselling opportunities while achieving revenue targets.

The Customer Success Manager will manage post-sales relationships, drive customer engagement and ROI, and advocate for client needs within the Buzz Solutions platform.

The Client Success Manager builds relationships with clients, drives revenue growth, ensures product adoption, and delivers tailored recommendations based on client goals, leveraging Salesforce CRM and industry insights.

The Customer Success Manager is responsible for fostering client relationships, ensuring product adoption, leading onboarding, and driving retention and expansion efforts.

The Principal Customer Success Manager at 6sense manages strategic customer relationships, drives customer growth, ensures product adoption, and oversees account plans to foster customer success and ROI.

The Customer Success Manager will manage customer relationships, drive retention and growth, support onboarding, and ensure customers realize value from the product.

The Client Success Manager will manage client campaigns, optimize performance, analyze data, build relationships, and drive retention for long-term growth.