Top Account Manager (AM) Jobs in Rochester, NY

Manages strategic Government and Education accounts for Spectrum Business, developing consultative sales strategies, expanding relationships, identifying revenue opportunities, meeting new-revenue and renewal quotas, presenting tailored solutions, and coordinating proposals, site surveys, and ROI analyses. The role requires enterprise telecommunications sales experience, knowledge of networking technologies, strong relationship-building and negotiation skills, regular client travel, and a valid driver’s license.

Manage a portfolio of existing B2B SaaS customers, driving renewals, upselling, cross-selling, product adoption, retention, and revenue growth. Serve as the primary customer contact, conduct account reviews, identify risks, maintain CRM forecasts, and collaborate with Customer Success, Professional Services, Product, Sales, and Marketing teams. Travel to customer meetings or QBRs as needed.

Own and grow a portfolio of approximately 100–125 insurance-agent accounts. Drive revenue through upselling, cross-selling, campaign creation, pricing, targeting, and performance optimization. Lead client discussions around conversion rates, cost per call, cost per policy, and ROI while partnering with media and operations to improve call quality and volume. Maintain retention by delivering measurable value and profitable customer acquisition outcomes.

Own a named portfolio of 20–30 high-value partners, developing joint business plans, managing QBRs, tracking partner health and progression, and driving managed ARR, retention, customer outcomes, certification, enablement, and co-marketing. Collaborate with Sales, Customer Success, RevOps, and Partner Marketing while establishing Apollo’s high-touch partner management program.

Manage a portfolio of logistics, warehousing, fulfillment, and last-mile delivery accounts. Build client relationships, oversee staffing plans and shift fulfillment, resolve escalations, track account health and operational metrics, prepare business reviews, and identify retention, upsell, and expansion opportunities. Partner with Sales and Operations teams to align worker supply with client demand during peak periods and new site launches.

Develop and grow strategic reseller and system integrator partnerships across Latin America. The role manages partner business plans, channel programs, account mapping, sales training, technical certification, pre-sales support, pipeline development, and joint customer engagements. It requires recruiting new partners, enabling existing partners, supporting marketing campaigns, presenting to executives, assisting with deal closure, and reporting on pipeline and lead generation. Regional travel is required.

Manage and grow a portfolio of SME customers by building relationships, supporting renewals, driving retention, negotiating commercial outcomes, resolving queries, and identifying account expansion opportunities. The role involves working with customers, brokers, intermediaries, and internal teams while maintaining accurate records, meeting compliance requirements, and delivering strong customer service and commercial performance.

Manage key electrical, communications, and security product accounts while developing new business and maximizing sales and profitability. Responsibilities include implementing account strategies, identifying productivity opportunities, collaborating with suppliers to meet customer needs, presenting products and services, and achieving sales and profit targets. The role requires strong communication, negotiation, interpersonal, and RFI/RFP skills, along with use of a personal vehicle for business purposes.

Manages inland and final-mile customer accounts, strengthening relationships, improving service performance, resolving escalations, and identifying profitable growth opportunities. Coordinates with operations, procurement, pricing, systems, and sales teams to deliver reliable transportation solutions. Responsibilities include monitoring shipment performance, leading business reviews, developing SOPs, analyzing root causes, managing customer documentation, supporting billing resolution, and maintaining account retention, revenue, margin, and service-quality objectives.

Manage enterprise accounts and carry quota for Boomi’s platform suite. Develop regional sales strategies, grow revenue within existing customers, act as a trusted advisor, and align technical solutions with business objectives. Present to C-level executives and cross-functional stakeholders, lead consultative and solution-selling activities, support field events, and collaborate with architects, service providers, and systems integrators to drive transformational account strategies.

Manages customer accounts, quotations, sales orders, project timelines, customer issues, and post-sale support. Partners with Engineering, Supply Chain, Sales Operations, Quality, and Outside Sales to develop solutions, resolve problems, maintain accurate CRM and ERP records, identify account-growth opportunities, and strengthen long-term customer relationships.

Own and grow a portfolio of enterprise customers by identifying expansion opportunities, selling new modules and users, coordinating cross-functional teams, maintaining account plans and forecasts, engaging executives, and closing multi-stakeholder deals with 10-20% travel.

Manage a portfolio of global enterprise customers to drive expansion and maximize bookings. Lead strategic, outcome-focused selling, coordinate cross-functional teams, manage RFPs/procurement/legal reviews, maintain account plans and forecasting, and engage executives. Expect 10–20% travel for in-person strategic meetings.

The Account Manager develops new business, retains clients, plans customer accounts, negotiates deals, forecasts sales, and meets revenue targets. Responsibilities include prospecting, cold calling, proposal development, pricing, presentations, client relationship management, market analysis, industry networking, CRM administration, reporting, and collaboration with technical, marketing, and analytics teams. The role requires sales experience in labels or flexible packaging, strong communication and negotiation skills, and proficiency with CRM software and Microsoft Office.

Owns a healthcare customer portfolio, driving retention, account growth, customer satisfaction, and value realization. Responsibilities include relationship management, upselling, account audits, contract and KPI oversight, customer education, project management, product implementations, quarterly business reviews, and cross-functional collaboration with operations, sales, logistics, and finance. The role also supports waste policy development, strategic recommendations, and process improvements for acute care customers.

Manage strategically complex client relationships and portfolios, owning retention, expansion, and cross-channel digital marketing strategy. Lead quarterly business presentations, deliver data-backed recommendations, coordinate internal teams, and act as a Fiona platform expert. Drive departmental initiatives, process improvements, product feedback, client onboarding, and mentorship for Account Managers and Coordinators. Success is measured through retention, client satisfaction, response times, reporting accuracy, expansion, revenue growth, and team development.

Manage a commercial Property and Casualty insurance book of business by conducting renewal reviews, handling policy modifications and remarketing, identifying retention and cross-sell opportunities, and maintaining carrier and client relationships. The role requires insurance expertise, regulatory knowledge, strong communication, attention to detail, and proficiency with multiple business systems while meeting revenue and retention targets.

Manage a portfolio of advertisers on the Adflow commerce media platform, building relationships, monitoring budgets and campaign performance, presenting business reviews, coordinating onboarding, recommending optimization strategies, and identifying revenue-growth opportunities. The role serves as the primary client contact, collaborates with internal campaign, media operations, creative, and finance teams, and uses performance marketing expertise and analytics to drive advertiser success and long-term partnerships.

Manage and grow a portfolio of 20–40 education technology accounts across onboarding, fulfillment, renewal, and upsell. Drive platform adoption, retention, expansion, and customer outcomes by building executive relationships, analyzing account health, coordinating professional development events, and addressing churn risks. Serve as a Packback platform and AI subject matter expert while collaborating with Customer Success, Sales, Product, Support, and Marketing teams. Travel domestically up to 25%.

Owns sales and strategic relationships for assigned national telecom accounts. Develops business opportunities, go-to-market strategies, proposals, pricing, forecasts, and revenue growth plans. Partners with operations, carriers, vendors, and internal teams to deliver broadband OSP engineering and construction solutions. Manages customer communications, RFP responses, presentations, budgets, and service expectations while pursuing profitable growth across fiber optic and HFC networks.

Owns strategy, financial performance, growth, retention, implementation, and executive relationships for high-value national home-services accounts. Leads cross-functional teams, manages forecasts and budgets, develops strategic account plans using Miller Heiman methodology, oversees marketing optimization and complex launches, conducts business reviews, and drives renewals, expansions, profitability, and long-term partner value.

Manages commercial property and casualty insurance accounts by designing insurance programs, preparing proposals and applications, coordinating renewals and remarketing, advising clients on coverage and audits, supporting producers, maintaining carrier relationships, resolving issues, and ensuring accurate, timely account processing.

Leads Coca-Cola’s Albertsons account across the West Coast, developing customer strategies, joint business plans, annual negotiations, selling stories, and execution plans. Manages cross-functional teams, bottler relationships, customer performance reporting, financial metrics, and trade spend. Requires CPG national account management experience, syndicated data analysis, buyer relationships, strong business skills, and 30% travel.

Manage and grow customer accounts across foodservice and retail markets in Mexico and South America. Responsibilities include customer relationship management, quarterly business reviews, retailer and distributor onboarding, lead generation, wholesale inquiries, sales reporting, presentations, trade show representation, travel, and broker management. The role requires fluent English and Spanish, strong communication skills, sales or food manufacturing experience, and proficiency with Microsoft Office, Adobe, CRM, and sales tracking tools.

Manage B2B sales accounts, pricing, lead generation, customer relationships, product demonstrations, onboarding, renewals, invoices, and resale partnerships. Develop go-to-market strategies, maintain Salesforce customer profiles, gather product feedback, coordinate agreements with compliance, reconcile payments, and document account processes. The role also supports marketing collateral, exhibitor opportunities, competitor research, and customer usage reporting.