Top Account Manager (AM) Jobs in Rochester, NY

Manages a portfolio of mid-market accounts, driving renewals, expansion revenue, and recurring sales growth. Owns the post-sale commercial relationship, identifies opportunities, negotiates contracts, maintains CRM data, and manages at-risk accounts. Partners with Customer Success, Implementations, Training, and Support teams to strengthen client relationships and demonstrate solution value. Requires approximately 40% travel.

Manages strategic group benefits client accounts as the primary contact, resolving issues, coordinating renewals, preparing reports and stewardship presentations, and partnering with internal teams, brokers, underwriters, and third-party administrators. The role supports client retention and growth, improves administrative processes, maintains Salesforce records, escalates complex issues, and mentors junior account managers. This is a remote position requiring strong insurance benefits knowledge, organization, communication, and client relationship management skills.

Manage strategically complex client relationships and portfolios, owning retention, expansion, and cross-channel digital marketing strategy. Lead quarterly business presentations, deliver data-backed recommendations, coordinate internal teams, and act as a Fiona platform expert. Drive departmental initiatives, process improvements, product feedback, client onboarding, and mentorship for Account Managers and Coordinators. Success is measured through retention, client satisfaction, response times, reporting accuracy, expansion, revenue growth, and team development.

Manage a portfolio of advertisers on the Adflow commerce media platform, building relationships, monitoring budgets and campaign performance, presenting business reviews, coordinating onboarding, recommending optimization strategies, and identifying revenue-growth opportunities. The role serves as the primary client contact, collaborates with internal campaign, media operations, creative, and finance teams, and uses performance marketing expertise and analytics to drive advertiser success and long-term partnerships.

Manages and grows relationships with existing K-12 education accounts across California, driving renewals, product adoption, upsell opportunities, demos, and sales pipeline development. The role requires maintaining 100+ partner accounts, meeting revenue quotas, collaborating with Partner Success and Development teams, presenting at conferences, visiting district partners, and sharing customer and competitive insights internally. Travel is required up to 30%, with seasonal peaks potentially reaching 50%.

Manage and expand an existing mid-market customer portfolio through upselling and cross-selling. Advise C-level stakeholders on Boomi solutions, identify business needs, develop account and implementation plans, coordinate cross-functional resources, and drive pipeline, bookings, forecasting, and account growth. The role requires complex relationship selling and familiarity with sales metrics; MEDDPICC experience is preferred.

Manage and expand a portfolio of emerging growth and mid-market banking and financial services accounts. Build C-level relationships, identify upsell and cross-sell opportunities, develop account plans, propose business solutions, coordinate post-sale implementation, forecast sales, and track pipeline, bookings, and account metrics.

Manage and grow client accounts for a market research platform. Serve as the primary client contact, understand research objectives, provide tailored solutions, identify upselling and cross-selling opportunities, coordinate timely project delivery, monitor satisfaction, and resolve issues. The role requires strong communication, organization, CRM proficiency, market research knowledge, and authorization to work in Singapore without sponsorship.

Lead and scale strategic global systems integrator partnerships, driving co-selling, pipeline generation, revenue growth, executive alignment, QBRs, enablement, embedded solution adoption, forecasting, and complex deal execution across regions. Serve as the primary global business development liaison between Rubrik’s sales organization and GSI partner ecosystem, while developing new-logo opportunities and expanding customer outcomes.

Manage and grow cybersecurity service provider partnerships through expansion, renewals, adoption, and retention. Serve as a trusted advisor to multiple stakeholders, achieve quota, improve partner satisfaction, and strengthen long-term loyalty. Use Salesforce or similar CRM tools and AI applications for account preparation, meeting summaries, organization, and follow-up. The role is a remote, high-visibility individual contributor position focused on MSP and channel partner success.

Owns sales and strategic relationships for assigned national accounts. Develops go-to-market strategies, identifies business opportunities, manages customer communications, coordinates RFP responses, prepares proposals and financial estimates, develops pricing strategies, and partners with operations, vendors, and internal teams to drive profitable telecom revenue growth.

Manages and grows small-business customer accounts, develops new leads, conducts prospecting and cold calling, and sells integrated technology solutions including cloud, security, ISP, VoIP, and Google platforms. Builds relationships with decision-makers, presents tailored multi-product solutions, meets sales targets, tracks performance using CRM and sales automation tools, and travels within an assigned territory.

Manage and expand existing Maestro PMS customer accounts by building stakeholder relationships, executing account plans, identifying upsell and cross-sell opportunities, and driving renewals. Address customer concerns, collaborate with Customer Success, maintain CRM records and sales pipelines, analyze account metrics, and report growth and satisfaction updates to management while achieving sales targets.

Manage and grow strategic customer accounts for Ontinue’s AI-powered MXDR services. Responsibilities include building executive and technical relationships, driving renewals, upsells and cross-sells, leading business reviews, managing account health and forecasts, coordinating internal delivery and security teams, and aligning Microsoft security solutions with customer goals.

Manage a portfolio of mid-market and enterprise SaaS accounts owning renewals, expansion, and churn mitigation. Drive adoption and ROI, build multi-threaded relationships, forecast pipeline, and collaborate with Customer Success, Sales, Legal, and Finance to advance complex commercial deals.

Manage customer relationships and the full sales cycle for manufacturing software, from outbound prospecting and lead qualification through negotiation and contract closure. Build customer retention, reduce churn, maintain support contracts, conduct software demonstrations, meet sales quotas, and document outreach and activity in Salesforce. Partner with sales teams while providing responsive customer service and consultative solutions tailored to manufacturing clients.

Manage a LATAM mid-market customer portfolio from post-sale handoff through renewal and expansion. Build client relationships, identify growth opportunities, conduct quarterly business reviews and product demonstrations, manage proposals and follow-ups, maintain accurate records, and forecast expansion pipeline. The role requires daily communication in English and Spanish, strong organizational and presentation skills, experience with complex B2B sales cycles, and proficiency with sales technology.

Owns and grows VAR partner sales across the United States, driving quota attainment, partner recruitment, pipeline development, forecasting, enablement, deal management, negotiations, and joint go-to-market execution. The role builds executive relationships, supports solution demonstrations, maintains Salesforce accuracy, and collaborates with Sales, Product, Operations, Finance, and Customer Success to deliver partner-led revenue and customer outcomes.

Drive revenue growth through channel partnerships by recruiting, onboarding, enabling, and supporting partners. Build relationships, execute joint sales strategies, conduct business reviews, coordinate partner marketing and MDF programs, provide product and sales training, and identify growth opportunities. Collaborate cross-functionally with sales, marketing, and product teams while monitoring market and competitor trends.

Owns a portfolio of state, local, and higher education accounts across the East Coast. Responsibilities include renewals, expansion ARR, new logo growth, territory planning, multi-product adoption, full-cycle sales, procurement processes, forecasting in Salesforce, stakeholder relationship management, and representing Cision at industry events. Requires public sector sales expertise, SLED procurement knowledge, negotiation skills, SaaS or technology sales experience, and established East Coast government relationships.

Manage gaming publisher accounts from onboarding through launch, expand monetization partnerships, and drive revenue growth through Xsolla’s Offerwall. Diagnose integration issues and performance anomalies using data, coordinate cross-functional resolutions, and deliver optimization strategies. Build executive relationships, lead business reviews, negotiate partnerships, and communicate technical insights as strategic business outcomes.

Manage and grow assigned customer accounts through retention strategies, proactive communication, issue resolution, business reviews, reporting, and upselling. Serve as the primary customer contact while collaborating with sales, operations, logistics, technical, and marketing teams. Monitor KPIs, manage sales pipelines, identify service opportunities, and improve account profitability and customer outcomes. The role also uses CRM, ERP, Microsoft Office, and AI tools to support account management and decision-making.

Manage a portfolio of current and delinquent 401(k) administration clients, guiding them through prior-year compliance work and corrective actions. Coordinate timelines, deliverables, internal teams, and client calls while maintaining relationships with principals, advisors, attorneys, and CPAs. Responsibilities include ensuring plans achieve compliance, managing special projects independently, and applying advanced knowledge of retirement plan nondiscrimination testing, controlled groups, and mergers and acquisitions.

Manage mid-size to large commercial construction insurance accounts in New York and New Jersey. Responsibilities include preparing submissions, renewals, proposals, policy changes, invoices, certificates, binders, cancellations, and client documentation. The role supports producers and account executives, evaluates exposures and coverage needs, communicates with carriers and clients, monitors receivables and renewals, and maintains accurate records in Applied Epic while ensuring timely, compliant account servicing.

Own and grow a portfolio of enterprise customers by identifying expansion opportunities, selling new modules and users, coordinating cross-functional teams, maintaining account plans and forecasts, engaging executives, and closing multi-stakeholder deals with 10-20% travel.