Top Tech Jobs & Startup Jobs in Rochester, NY

The Senior Account Manager at Swiftly is responsible for managing renewals and upsell opportunities in existing mid-sized to large transit agency clients. They develop strategies to retain customers, increase revenue, and ensure customer success. Collaboration with cross-functional teams is essential to enhance client satisfaction and achieve sales targets.

The Account Management Leader will manage and develop a team of Strategic Account Managers focused on customer retention and revenue growth. Responsibilities include hiring, performance management, strategic selling, client relationship building, and forecasting growth opportunities.

The AML/BSA Oversight Lead will manage a team of analysts ensuring compliance with AML/BSA regulations, leading team operations, and serving as a subject matter expert for KYC/KYB procedures. The role involves implementing strategies to mitigate financial crime risk and coordinating with compliance teams.