Top Senior Level Operations Manager Jobs in Rochester, NY

The Executive Director of Social Networks will lead a team of Account Managers to manage and expand high-value accounts in major global tech companies. This role emphasizes customer relationship management, strategic account management, contract negotiation, and cross-functional coordination, ensuring customer satisfaction and growth through tailored solutions and collaboration with internal teams.

The Workday Testing Manager will manage the testing phase of Workday ERP implementations, ensuring tests are executed properly, progress tracked, and best practices are followed. They will lead the project team, mentor consultants, guide the development of test deliverables, and ensure compliance with checkpoints. Additionally, this role includes contributing to tools and project assets and involves significant client and stakeholder engagement, along with some travel.

The NetSuite Systems Manager is responsible for the administration, configuration, and support of the NetSuite ERP system along with finance business systems. This role includes system optimization, user support, governance, project management, and collaboration with cross-functional teams to ensure effective finance tools and processes.

The Senior Manager, Referrals is responsible for managing internal and external member referral processes, designing training programs, and leading Referral Managers. This role involves strategic planning, performance improvement recommendations, and analyzing referral outcomes to enhance organizational performance. The manager collaborates with executive teams and oversees referral tools and resources, ensuring compliance and improving patient satisfaction.

The Vice President of Community Experience will lead strategies to enhance user experience within Raptive's community business, overseeing programming, customer service, and community management functions. Responsibilities include hiring and managing a team, measuring engagement metrics, and utilizing data-driven insights for continuous improvement through community engagement.

The Revenue Operations Director will lead the development and implementation of sales strategies, oversee sales processes, analyze sales data, and collaborate with various departments to drive revenue growth and optimize sales performance.

As Sr. Manager, Workforce Strategy, you will design and implement strategies to recruit and retain top Care Professionals while managing costs. You will analyze workforce performance metrics, develop compensation strategies, and lead cross-functional teams to improve recruitment and retention efforts based on data-driven insights.