Top Tech Jobs & Startup Jobs in Des Moines, IA

As a Technical Account Manager at Glia, you'll collaborate with various stakeholders to ensure client satisfaction and platform utilization. Responsibilities include troubleshooting technical issues, implementing new strategies, analyzing performance metrics, and maintaining integrations with external systems. Your role requires a strong understanding of CCaaS solutions and a proactive approach to problem-solving while building strong relationships with clients' IT teams.

The Sales Engineer at Glia will support the sales team, leveraging technical expertise in SaaS technology to assist large enterprises. Responsibilities include technical sales engagements, conducting product demonstrations, managing proofs of concept, and facilitating project management efforts while providing ongoing technical guidance to customers throughout their journey with the company.

The Sr. Engagement Manager will grow and retain clients in the Technology, Media, and Telco industries. Responsibilities include identifying cross-sell opportunities, securing contract renewals, and ensuring high client satisfaction with service delivery.

The Workday Testing Manager will manage the testing phase of Workday ERP implementations, ensuring tests are executed properly, progress tracked, and best practices are followed. They will lead the project team, mentor consultants, guide the development of test deliverables, and ensure compliance with checkpoints. Additionally, this role includes contributing to tools and project assets and involves significant client and stakeholder engagement, along with some travel.

The Engagement Manager will lead Workday implementations for Higher Education clients, overseeing project planning and staffing, ensuring budget compliance, mentoring team members, and acting as the primary point of contact for the client. They will also contribute to sales and manage project risks and issues.