Top Customer Success Jobs in Des Moines, IA
Responsible for preparing, entering, and finalizing digital invoices, ensuring accuracy and compliance with financial policies. Requires good analytical skills and communication.
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Artera is seeking a Senior Customer Success Manager to oversee relationships with strategic enterprise accounts. The role involves driving customer adoption and utilization of the product suite, assisting in customer renewals, and focusing on revenue growth through up-selling and cross-selling. The ideal candidate is an experienced customer success manager with a background in healthcare accounts for SaaS organizations.
As a Restaurant Success Manager II - Timebox, you will be responsible for engaging with customers in the early stages of their journey, driving activation and adoption of products, and ensuring customer satisfaction. This role involves building relationships, identifying growth opportunities, and collaborating with cross-functional teams to enhance the customer experience.
The Restaurant Success Manager II - On Demand at Toast engages with small and medium-sized business customers through targeted engagements and meetings to drive their business success. Responsibilities include customer interaction, technical knowledge growth, data-driven decision-making, SaaS revenue retention, product recommendation, activation and adoption strategies, and customer engagement.
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The Experience Banker is responsible for providing phone and online chat support to internal and external customers for various products and services offered by the bank. This is a fully remote role with set working hours and requires excellent communication and organizational skills.
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Client Services Specialist at Garner, responsible for managing and supporting client accounts, overseeing new client onboarding, addressing client inquiries and concerns, coordinating cross-functional teams, and providing ongoing training and support to clients.
Customer Support Associate at Squarespace responsible for responding to live chats and emails, troubleshooting customer issues, and ensuring customer satisfaction. Must have 1+ years of customer-facing experience and expertise in written communication. Benefits include medical plans, flexible paid time off, and equity plan for all employees.
Lead the development and execution of customer success strategy across a large portfolio of customers, focusing on customer value realization, engagement, and satisfaction. Guide and coach Customer Success Managers to deliver exceptional outcomes and support renewals and expansion opportunities. Collaborate with sales and CSM directors to achieve retention targets and drive customer success.
Hiring a Customer Experience Capacity Facilitator to facilitate, schedule, and plan operations for Customer Experience teams, with a focus on workflow optimization and capacity management. Requires 3+ years of experience in capacity management within a customer support function.
Digible, Inc. is looking for a Temporary Partnership Support Specialist to join their team. The role involves providing technical support to partners and internal teams, creating and updating documentation, and managing data.
As the Senior Director of Customer Experience at Zocdoc, you will shape and enhance the customer journey, drive a customer-centric approach, and lead a multi-channel service organization. Your impact will be crucial in providing exceptional care and fostering team engagement.
Top Companies in Des Moines, IA Hiring Customer Success Roles
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