Top Tech Jobs & Startup Jobs in Des Moines, IA

The Customer Support Specialist will serve as the primary point of contact for users and creators, addressing inquiries via live chat using Intercom. Responsibilities include troubleshooting issues, maintaining customer satisfaction, and collaborating with team members to provide effective solutions.

The Manager of Care Coordination oversees care coordination teams to ensure high-quality service delivery and member satisfaction. Responsibilities include leading team performance, designing care coordination protocols, advocating for patients, and collaborating with stakeholders to improve service outcomes.

The Senior Site Reliability Engineer will ensure reliable service and infrastructure performance by collaborating with teams to implement system design best practices, manage incidents, optimize performance, and automate operations. This role also involves mentoring junior members and maintaining documentation.

The Onsite Specialist Lead is responsible for managing onsite lead retrieval services, implementing sales strategies, and ensuring customer satisfaction at events. This role involves equipment management, staff oversight, reporting, and post-event financial responsibilities. The specialist must collaborate with various stakeholders and occasionally contribute to telemarketing efforts.

As a Staff Machine Learning Engineer at Lily AI, you will design scalable machine learning systems, optimize deep learning models, and implement best practices in ML Ops. You'll collaborate with various teams to define the ML roadmap, improve system performance, and develop tools to enhance team productivity. The role emphasizes automating workflows and transitioning prototypes to production-ready systems.

As a Scrum Master, you will facilitate Agile processes, coordinate sprints and retrospectives, ensure sprint goals are understood, and assist product owners with backlogs. You will resolve impediments and foster a productive environment. Your role emphasizes accountability, transparency, and continuous improvement in the SDLC.

The Marketing Manager, UK will develop and execute localized marketing strategies to enhance brand awareness and drive sales. Responsibilities include managing PR, influencer strategies, events, and marketing budgets, while leading junior teams and collaborating with global counterparts. The role requires staying informed about market trends and competitor activities to inform marketing decisions.