Top Tech Jobs & Startup Jobs in Charlotte, NC
The Director of Software Engineering will create a strategy for integration and performance testing, leading teams to ensure performance and data consistency across software products. Responsibilities include defining testing approaches, addressing challenges in delivery quality, and enabling team skill development while driving continuous improvement in testing practices.
In this role, a Senior Software Engineer will collaborate in an Agile team to develop AI-based shared services, mentor others, lead technical projects, and ensure adherence to coding standards. The engineer will contribute to design and implementation phases and improve productivity within the team.
As a French Bilingual Associate Support Technician, you will assist customers with inquiries and issues related to software and hardware, providing effective customer service via phone, email, and chat. Responsibilities include troubleshooting problems, documenting issues, and escalating unresolved matters.
The Partner Support Representative will engage with partners to handle queries and provide a high-quality resolution experience. Responsibilities include assisting users through various channels, monitoring deliveries, solving issues, providing feedback, and advocating for partner needs.
The Customer Support Supervisor is responsible for ensuring exceptional customer service, fostering a positive team environment, and providing continuous feedback for improvement. This role involves leading a team and collaborating with cross-functional departments to enhance customer satisfaction and resolve complex issues efficiently.
The Senior Program Manager - Sales manages programs and initiatives tied to Commercial Operations. Responsibilities include collaboration across teams, stakeholder engagement, program management, operational excellence, and leveraging data for decision-making. This role emphasizes effective communication and leadership in execution of strategies and organizational change.
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The Program Manager at Strive Health will be responsible for developing and executing a Health Equity program, collaborating with teams to establish strategic goals, leading project ideation and execution, and representing research efforts. This role requires strong program management and data analysis skills to enhance patient care outcomes.
The Customer Success Manager at LogRocket will be responsible for managing customer relationships to ensure retention and growth. This role involves onboarding customers, driving adoption, and communicating effectively with both technical and business stakeholders. The manager will collaborate with internal teams and support customers through their journey with the product.
The Senior Customer Success Manager will lead customer outcomes for key accounts, build consultative relationships, optimize product adoption, uncover upsell opportunities, and facilitate sales and renewal processes. This role involves leveraging industry knowledge to drive customer retention and participating in team mentorship and thought leadership.
HealthJoy is seeking to build a talent community to connect with prospective team members across various departments including Customer Operations, Engineering, Data, and more. The company emphasizes mission-driven work and offers a positive work environment with opportunities for career growth in a rapidly expanding organization.
As an Account Executive at HealthJoy, you will manage a book of small to mid-sized business accounts, partnering with account managers to grow account value. Your role includes identifying expansion opportunities, delivering customer value, upselling, and building strong relationships with clients, from small business representatives to C-Suite executives.
The Merchant Payment Processing Analyst will ensure efficient merchant payment processing by monitoring systems, analyzing payment data, resolving issues, and optimizing processing systems while collaborating with technical teams. In-depth analysis of network costs and payment fees is required, with the use of SQL and Python for data analysis and reporting.
The Senior Analyst, Pricing & Product is responsible for conducting competitive analysis, researching market pricing, establishing metrics for new product lines, and monitoring market competitiveness to ensure profitability. This role involves collaborating with various teams, utilizing data analytics, and supporting ongoing commercial auto product development processes.
The Senior Enterprise Account Executive will drive new business in retail sectors, manage complex sales cycles, develop relationships with enterprise organizations, and forecast sales in Salesforce while expanding the customer base for Eversight's pricing solutions.
As a Sr. Product Manager for Provider Workflows, you will collaborate with clinical teams to enhance clinical workflows, drive cost reduction, and improve care quality. You will lead projects, standardize and automate workflows, and ensure new patient offerings align with internal processes, focusing on data-driven decision-making.
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