Top Tech Jobs & Startup Jobs in Seattle, WA

As a Senior Customer Success Manager, you will be a trusted advisor for existing gaming clients, responsible for enhancing customer experience, managing customer relationships, and driving account growth. You'll advocate for customers, oversee onboarding, and improve Customer Success processes, while collaborating closely with various teams to understand and meet customer needs.

The role involves conducting detailed background and social media investigations using online research and public/private database services. The investigator must demonstrate skills in report writing, editing, and working independently while maintaining a strong work ethic and customer service orientation.

The Staff Research Scientist will develop AI technology focusing on NLP and ASR. Responsibilities include designing and implementing neural net architectures, optimizing training pipelines, and collaborating with ML engineers to enhance product capabilities based on real-world data analyses.