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Top Customer Success Jobs in Seattle, WA
The Global Head of Digital & Scale Customer Success will lead the strategy to enhance digital engagement for Qualtrics' global customer base, focusing on driving adoption and expansion through digital channels. This role will involve using customer insights to optimize content delivery and engagement, accelerating the company's digital strategy and renewal rates.
The Customer Success Director will lead a global team, implementing strategic plans, improving customer success operations, and coaching leaders in the financial services sector while managing operational efficiency and performance metrics.
As a Customer Operations Specialist, you'll resolve customer inquiries related to tax credits, educate on tax related concepts, perform data quality tasks, and collaborate with teams to improve product solutions, ensuring small businesses effectively utilize tax credits.
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The Customer Engagement Operations Lead will manage cross-functional projects, optimize processes, and coordinate with internal teams. Responsibilities include developing project plans, mitigating risks, providing updates to stakeholders, and ensuring communication among teams while maintaining project documentation.
The Pricing & Packaging Specialist will develop and execute pricing strategies for ServiceNow's post-sales offerings, ensuring customer satisfaction and alignment with market expectations. Key responsibilities include conducting market research, collaborating cross-functionally, and establishing data-driven pricing models to optimize revenue growth.
The Product Data Scientist (Senior Customer Success Lead) is responsible for leading client engagements, delivering insights, and translating business needs into data science solutions. They develop advanced algorithms for complex problems, utilizing tools like PySpark, Python, and SQL, to drive client impact and optimize business processes.
The Customer Support Associate at Squarespace interacts with customers through live chats and email, providing support for account issues, billing, and domain inquiries. Responsibilities include troubleshooting, meeting productivity targets, and staying updated on product features. The role requires consistent availability for a full 40-hour week.
The Senior Customer Success Manager will build strong relationships with customers, guide them through onboarding and product adoption, and ensure customer satisfaction. Responsibilities include troubleshooting issues, providing education on product features, and facilitating seamless communication across internal teams to improve customer outcomes and retention rates.
As an Enterprise Customer Success Manager, you will lead the relationship with key customers, ensuring trust in their data through onboarding, adoption, and value realization. You will collaborate with various departments, plan growth strategies, and manage enterprise rollouts while maintaining customer health and identifying expansion opportunities.
The Payroll Client Support Supervisor manages a client support team, providing Level 2 support for client issues and ensuring high-level customer engagement. Responsibilities include overseeing team operations, addressing escalated client concerns, maintaining accurate documentation, and ensuring client satisfaction through effective issue resolution.
Top Companies in Seattle, WA Hiring Customer Success Roles
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