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Software
Manage a portfolio of existing AEC clients, serving as a trusted advisor while driving renewals, license adoption, upsells, and account growth. Maintain proactive client relationships, track renewal timelines and KPIs, stay current on Autodesk products and pricing, and help customers adopt training and eLearning solutions. The role requires B2B account management experience, strong organization and communication skills, a bachelor's degree, and authorization to work in the U.S. without sponsorship.
Top Skills:
Autodesk
Information Technology • Software
Provides frontline SaaS client support through phone, chat, and tickets. Investigates and resolves product issues, educates clients on workflows and best practices, documents interactions, applies KCS practices, identifies knowledge gaps, and escalates issues appropriately. Collaborates with internal teams to improve client outcomes and support quality. Requires strong communication, troubleshooting, organization, technical aptitude, and the ability to manage multiple priorities remotely.
Top Skills:
Knowledge-Centered Service (Kcs)SaaS
AdTech • Fintech • Marketing Tech
Distribute digital content across multiple CMS platforms, including social media, email, articles, campaigns, and videos. Troubleshoot publishing issues, coordinate translation workflows in English, Spanish, and French Canadian, and collaborate on publishing schedules with creative operations, researchers, subject matter experts, copywriters, and designers. The role requires strong organization, attention to detail, communication, and comfort learning AI-enabled tools such as Notion and Claude. Weekend content deployment is required.
Top Skills:
Ai ToolsClaudeCms PlatformsEmail Marketing PlatformsNotionSocial Media PlatformsTranslation Workflow Tools
Legal Tech
Develop product messaging, positioning, go-to-market strategies, launch plans, enablement materials, and marketing campaigns for AI-powered legal technology. Gather customer and market insights, analyze product marketing metrics, support adoption, and collaborate with Product, Sales, Customer Success, and Marketing teams to improve product-market fit and commercial performance.
Top Skills:
Artificial IntelligenceB2B SaasFigmaGoogle SuiteHubspotLinearWebflow
Healthtech • Information Technology • Telehealth
Provide onsite and virtual training, coaching, and go-live support for healthcare clients implementing athenaNet. Facilitate mock go-lives, prepare training materials, guide users on best practices, support provider workflows, and manage client-specific training deliverables. The role requires strong communication, independent judgment, organization, frequent domestic travel—up to 90%—and the ability to manage unpredictable schedules and extended onsite assignments.
Top Skills:
AthenanetEhr/Emr
New
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Energy • Utilities • Industrial • Renewable Energy
Coordinates mobilization, transition, and operational handoff of power generation facilities into, out of, or between O&M management. Manages project plans, schedules, budgets, resources, readiness assessments, staffing, training, documentation, safety, regulatory compliance, stakeholder communications, and risk mitigation. Supports new construction startups, ownership changes, facility expansions, and transition closeout while ensuring continuity of operations and contractual requirements.
Top Skills:
CmmsMaximoMS OfficeSmartsheet
Artificial Intelligence • Hardware
Drive commercial growth across the Northeast US by identifying new customers, leveraging regional networks, attending events, evaluating territory opportunities, and developing strategic go-to-market plans. The role owns new business development, market and competitor analysis, sales process design, and market feedback to product teams. It also provides mentorship and coaching while helping scale a fast-growing technology business.
Top Skills:
Microsoft TeamsZoom
Database
Drive AI-enabled product strategy and execution by identifying customer opportunities, defining requirements, and partnering with engineering, design, data, sales, marketing, and customers. Lead development of products using LLMs, generative AI, RAG, and intelligent agents; validate roadmap priorities, communicate product vision, support launches, and improve feature adoption. Apply AI tools to accelerate product specifications, workflows, and software delivery.
Top Skills:
AgileAi AgentsChatgptClaudeGenerative AiLarge Language Models (Llms)Machine LearningMfaRetrieval-Augmented Generation (Rag)ScrumVpn
Software
Build, maintain, and optimize CI/CD pipelines, cloud infrastructure, and automated deployment workflows across AWS and Azure. Manage Docker and Kubernetes environments, implement GitOps with ArgoCD, automate provisioning with Ansible and AWX, administer Linux and Windows systems, and support release engineering. Develop scripts, monitor system health, apply security policies, troubleshoot production issues, and collaborate with development, QA, and operations teams to deliver reliable software releases.
Top Skills:
AnsibleArgocdAWSAwxAzureBashCloudFormationDockerElk StackGitlabGrafanaKubernetesLinuxPowershellPrometheusPythonTerraformWindows Server
Fintech • Software
Manage a portfolio of 40+ post-onboarding accounts, driving retention, expansion, and net dollar retention. Responsibilities include prioritizing account health and risk, conducting client check-ins and executive reviews, using customer success tooling and AI, partnering with sales on renewals and expansion, surfacing client feedback, and improving scaled customer success playbooks.
Top Skills:
AICustomer Success Platforms
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