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Top Senior Level Customer Success Jobs in Phoenix, AZ

4 Days Ago
Phoenix, AZ
Remote
2,427 Employees
90K-175K Annually
Senior level
2,427 Employees
90K-175K Annually
Senior level
Cloud • Software
The Enterprise Customer Success Manager will maintain strong relationships with larger clients, ensuring their business objectives are met through strategic use of Five9's cloud contact center solutions. Responsibilities include developing account-specific Success Plans, tracking metrics, and collaborating with cross-functional teams to enhance customer satisfaction and retention.
4 Days Ago
Phoenix, AZ
Remote
946 Employees
Senior level
946 Employees
Senior level
Security
The Sr. Renewals Specialist is responsible for managing and renewing subscription contracts for the US federal government, ensuring compliance with government regulations, negotiating contract terms, building relationships with budget holders, and improving customer engagement throughout the renewal cycle.
4 Days Ago
Phoenix, AZ
Remote
9,000 Employees
64K-108K Annually
Senior level
9,000 Employees
64K-108K Annually
Senior level
Consulting
The Grant Support Specialist will oversee grant reviews, support grant funding activities, draft funding announcements, analyze grant-related data, and provide recommendations for technical assistance, all while ensuring compliance with program requirements and federal guidelines.
4 Days Ago
Phoenix, AZ
Remote
397 Employees
Senior level
397 Employees
Senior level
Edtech
The Contract Specialist at Colibri is responsible for drafting, reviewing, and managing a wide range of contractual agreements, particularly in healthcare. This role involves collaboration with legal and procurement teams to ensure compliance and timely contract preparation, problem resolution, and maintenance of contract databases. The ideal candidate should possess strong organizational and analytical skills with extensive contract management experience.
5 Days Ago
Phoenix, AZ
Remote
1,190 Employees
80K-123K Annually
Senior level
1,190 Employees
80K-123K Annually
Senior level
Big Data • Cloud • Marketing Tech • Social Impact • Software
As a Technical Account Manager at LiveRamp, you will support strategic customers by managing technical workflows, providing optimization advice, troubleshooting technical issues, and collaborating with internal teams. Key responsibilities also include delivering product education and maintaining technical documentation to ensure customer success and satisfaction with the LiveRamp product suite.
5 Days Ago
Phoenix, AZ
Remote
80 Employees
110K-130K Annually
Senior level
80 Employees
110K-130K Annually
Senior level
Healthtech
As a Customer Success Manager, you will enhance user engagement, facilitate product adoption, identify upsell opportunities, and ensure clients achieve their business goals. You will act as a trusted advisor, collaborate across teams, and conduct quarterly reviews while maintaining strong client relationships.
5 Days Ago
Phoenix, AZ
Remote
226 Employees
Senior level
226 Employees
Senior level
Software
As a Staff Customer Success Manager at Acceldata, you will manage a portfolio of clients, fostering long-term relationships and driving product adoption to maximize value. Responsibilities include measuring customer success, collaborating on success plans, overseeing renewals, and addressing customer needs effectively. You will engage with various stakeholders, conduct business reviews, and advocate for customers while aiming to reduce churn and increase usage of the platform.
5 Days Ago
Phoenix, AZ
Remote
205 Employees
180K-250K Annually
Senior level
205 Employees
180K-250K Annually
Senior level
Security • Cybersecurity
As the Head of Customer Success, you will lead the Customer Success team, driving client retention and implementing strategic initiatives to maximize client satisfaction and loyalty. Collaborating with cross-functional teams, you will focus on operational improvements and enhance service delivery. Your role involves advocating platform requirements to the development team and maintaining strong relationships with clients and stakeholders.
5 Days Ago
Phoenix, AZ
Remote
274 Employees
Senior level
274 Employees
Senior level
Big Data • Fintech • Database • Analytics • Financial Services
The Client Success Manager at Array is responsible for managing and growing a portfolio of high-value accounts, ensuring client satisfaction and revenue growth through strategic partnerships and tailored solutions. They work closely with cross-functional teams to develop customized offerings that align with client goals and maintain an understanding of industry trends to support clients effectively.
Top Benefits:
401-K
401-K Matching
Company Equity
+31 More
5 Days Ago
Phoenix, AZ
Remote
51 Employees
130K-160K Annually
Senior level
51 Employees
130K-160K Annually
Senior level
Cloud • Software
As a FedRAMP Authorization Specialist at Second Front Systems, you will coordinate compliance efforts across various departments, guide clients through the FedRAMP process, conduct internal training sessions, and serve in incident response and disaster recovery roles. Your expertise will be crucial in ensuring that cloud services meet FedRAMP standards.
Top Benefits:
401-K
Dental Insurance
Flexible Spending Account
+12 More
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