Top Senior Level Customer Success Jobs in Phoenix, AZ

As a Technical Account Manager, you will drive adoption of Corelight products by establishing relationships with strategic customers, providing post-sales support, and collaborating with various teams to enhance the customer experience. You will also guide customers in implementing features and deliver best practice recommendations based on engagements.

The Senior Contracts Specialist at GuidePoint Security is responsible for managing SLED client contracts, ensuring compliance with internal policies and regulations, and developing strong relationships with government and internal stakeholders. Key responsibilities include reviewing RFPs, proposals, and various agreements, coordinating compliance efforts, and implementing contract management tools.

The Strategic Customer Engagement Manager develops and executes high-impact customer engagement strategies, managing customer advisory boards and executive sponsorship programs. The role involves fostering strong relationships with key customers, gathering insights, and driving product innovation.

The Sr. Customer Success Manager will oversee client engagements for multiple brands, focusing on marketing analytics and driving client satisfaction. Responsibilities include managing relationships, providing training, delivering performance reviews, and interpreting marketing data to offer optimization insights and budget recommendations.

The Senior Learning and Development Specialist at Aya Healthcare will design, deliver, and evaluate leadership development programs, partner with senior leaders on learning needs, create engaging training content, and provide coaching to enhance organizational performance.

The Customer Service Senior Specialist will drive B2C activities, support offshore teams, conduct quality audits, deliver training, handle escalations, and improve processes to enhance consumer experiences. This role focuses on achieving performance metrics and fostering an environment of continuous improvement and inclusion.

The Senior Customer Success Manager at NICE Actimize will primarily handle post-sales relationships for strategic accounts, focusing on customer loyalty, satisfaction, and revenue retention. Responsibilities include facilitating renewals, enhancing customer satisfaction, conducting regular status updates, and identifying upsell opportunities while collaborating with internal teams to optimize service delivery.