Top Remote Senior Level Jobs in Phoenix, AZ

Manage customer renewals, retention, adoption, and expansion for existing SaaS accounts. Build strategic relationships with decision-makers, negotiate contracts, mitigate churn, identify upsell opportunities, and support customer success. Collaborate with sales, product, technical success, legal, operations, and collections teams. Use customer data and Salesforce to manage pipelines, account plans, renewal dates, and customer health while maintaining accurate records and delivering value-based recommendations.

Implement and optimize Oracle NetSuite finance solutions, serving as a functional lead across full lifecycle implementations. Responsibilities include leading onshore and offshore teams, configuring order-to-cash, purchase-to-pay, account-to-report, Advanced Revenue Management, and SuiteBilling modules, designing customizations, conducting implementation testing, applying SuiteSuccess methodology, and advising clients on finance transformation and accounting processes.

Manages complex and catastrophic auto and homeowners casualty claims from investigation through resolution. Evaluates coverage, liability, damages, reserves, settlements, litigation strategy, and subrogation opportunities. Collaborates with counsel, attends legal proceedings, prepares reports, communicates with claimants and stakeholders, oversees legal billing, identifies suspicious claims, and mentors colleagues. The role requires advanced claims expertise, negotiation, analytical judgment, regulatory knowledge, and appropriate licensing.

Leads the Defense and Space sales and business development team, developing growth strategies, win plans, customer relationships, and new business opportunities. Oversees proposals and campaigns, achieves sales and order targets, provides strategic recommendations to senior leadership, and drives revenue growth. The role requires extensive defense and space sales experience, leadership expertise, knowledge of US government acquisition processes, and the ability to obtain and maintain a security clearance.

Own long-term product strategy and roadmap for Circle's digital assets and capital markets platform. Lead cross-functional initiatives, manage regulatory and market risks, define forecasting and liquidity models, influence executives, and mentor product managers to scale global stablecoin and capital access infrastructure.

Lead sourcing, structuring, and closing wholesale partnerships with independent sales organizations (ISOs). Own full deal lifecycle: prospecting, pitching, negotiating term sheets, and coordinating onboarding with Legal, Compliance, and Operations. Provide market intelligence and strategic recommendations to grow distribution.

Manage a portfolio of B2B technology customers through onboarding, adoption, engagement, renewals, and value realization. Develop success plans, monitor customer health, conduct business reviews, coordinate cross-functional teams, resolve escalated concerns, support retention and expansion, and identify process improvements. Build trusted customer relationships while partnering with Sales, Delivery, Operations, Consulting, Engineering, and Support.

Lead architecture and technical strategy for an agentic AI claims automation platform. Define end-to-end architecture, enable multi-agent workflows, integrate models and MLOps, ensure governance, resilience, observability, and cost efficiency, and mentor architects while aligning with enterprise AI standards.

Partners with Sales to guide enterprise cybersecurity evaluations through technical discovery, solution design, demonstrations, proof-of-value engagements, and customer validation. Advises security, identity, infrastructure, risk, and executive stakeholders on asset visibility, exposure management, access, and risk solutions. Develops technical documentation, leads training, supports events, and collaborates cross-functionally to improve sales execution and customer outcomes. Travel is typically 25–50%.

Lead the Customer Experience team, managing performance, driving improvements, and enhancing user experience through data insights and operational excellence.