Top Senior Level Customer Success Jobs in Phoenix, AZ

The Account Manager will oversee client programs for an insurance client, managing sports sponsorship portfolios and serving as the main liaison between clients and agency partners. Responsibilities include ensuring contractual compliance, managing logistics, and evaluating sponsorship agreements.

The Client Experience Manager at Summit will lead the Client Experience team, ensuring exceptional service delivery. Responsibilities include mentoring staff, handling escalations, driving customer satisfaction initiatives, and collaborating across departments for strategic improvements. The role requires strong leadership and analytical skills to optimize the customer care operations and support client growth.

Lead the customer success team by developing strategies to enhance customer satisfaction and retention. Mentor team members, drive customer success outcomes, leverage data for insights, address customer escalations, and collaborate with other departments to meet customer needs and business objectives.

The Senior Technical Advisor role focuses on optimizing customer service by resolving technical issues related to beverages equipment, supporting field technicians, and managing customer inquiries. Responsibilities include troubleshooting, documenting service issues, providing maintenance support, and ensuring maximum customer uptime.

The Senior Director, Product & Client Delivery at Next League will lead multiple client accounts, manage multidisciplinary teams, and drive the delivery of complex consumer-facing projects in the sports technology sector. Responsibilities include client satisfaction, project health management, product strategy development, and fostering collaboration among team members. The role requires extensive experience in product delivery and a deep understanding of the sports industry.

The Senior Customer Success Manager at Relyance AI will oversee the adoption and success of customers post-implementation, establish relationships with various stakeholders, identify opportunities for customer improvement, and collaborate with the Sales team for renewals and expansions.

As a Customer Support Engineer at Zimperium, the individual will be responsible for addressing customer issues related to mobile security solutions, ensuring high customer satisfaction, collaborating with internal teams, and developing technical documentation. Key skills include troubleshooting, mobile application understanding, and proficiency in SQL, Python, and Java.