Top Senior Level Customer Success Jobs in Minneapolis, MN

As a Senior Customer Success Manager at Muck Rack, you'll drive growth and ensure renewals with enterprise customers. Responsibilities include engaging with C-level stakeholders, managing customer feedback, leading negotiations, and overseeing the customer lifecycle to maximize value and meet revenue targets.

The Client Partner, Life Sciences at Datavant is responsible for managing account relationships to drive growth and satisfaction. This role involves collaborating with various stakeholders, handling complex sales processes, and leveraging knowledge of client organizations to discover new opportunities.

The CX Technology Enablement Specialist at BILL will support various customer experience systems and tools, including administration, troubleshooting, and performance tracking. This role involves collaboration with cross-functional teams and participation in the CX 2.0 initiative, aimed at enhancing customer service and operations through innovative solutions.

The Foreclosure Senior Milestone Specialist ensures compliance within the foreclosure process by liaising with external counsel, managing foreclosure cases, and preparing complex reports. Responsibilities include monitoring timelines, executing financial documents, and coordinating with property preservation, while providing support to internal teams and mentoring new hires.

The Head of Customer Support at Celigo drives customer success by leading a high-performing support team, managing both onshore and offshore resources, and enhancing operational effectiveness. Responsibilities include strategic leadership, team management, ensuring customer satisfaction, handling escalations, and optimizing multi-channel support strategies.

The Engagement Manager, Customer Success is responsible for onboarding and growing enterprise clients by pitching Zinier’s innovative Field Service Platforms, ensuring timely project delivery, and collaborating with sales and development teams to drive customer success and satisfaction.

The Customer Support Lead will oversee Tier 1 support agents, managing daily operations, resolving client escalations, and improving service quality. The role also focuses on team leadership and coaching, enhancing workflows, and conducting performance analysis.