Top Senior Level Customer Success Jobs in Miami, FL

The PR Customer Success Lead will oversee a team of Campaign Managers, ensuring high performance in delivering effective public relations strategies. Responsibilities include monitoring account health, driving customer renewals, and collaborating with product teams to enhance feature adoption while fostering team growth through hiring and training.

The Patient Engagement Specialist will connect insurance plan members with healthcare services by conducting outreach through calls, texts, and emails. The role includes scheduling telehealth appointments, educating patients about their insurance benefits, managing patient inquiries, and achieving outreach goals, while maintaining effective communication and relationships with patients and healthcare providers.

The Senior Customer Success Manager at People.ai acts as a trusted advisor for enterprise and mid-market customers, overseeing account planning and success strategies. The role focuses on driving customer adoption by identifying expansion opportunities and ensuring measurable outcomes. Key responsibilities include maintaining relationships, executing engagement strategies, and collaborating with internal teams to optimize customer success and retention.

As a Senior Customer Success Manager at Leapwork, you'll manage Enterprise/Strategic clients, ensuring adoption and value realization through onboarding, communication of ROI, and renewal processes. You'll collaborate cross-functionally to address customer needs and identify upsell opportunities while maintaining strong relationships to minimize churn risk.

The Client Service Manager is responsible for overseeing client relationships and ensuring the accurate administration of equity plans, including reporting, stock issuance, and compliance. They must manage multiple clients, interface with third-party vendors, and work collaboratively within their team to deliver high-quality service and resolve issues.

The Strategic Client Success Executive at RxSense is responsible for managing client relationships, ensuring client retention, and driving organic growth. This role involves acting as the main point of contact for large clients, aligning RxSense's capabilities with client needs, and orchestrating strategies for client satisfaction and success. The individual must develop executive-level relationships, manage contracts, and coordinate internal team efforts to enhance client experience and outcomes.

As an Enterprise Customer Success Manager at Collibra, you will drive customer adoption and growth of Collibra solutions within the Federal sector, establish trusted relationships, and support account planning to improve retention and expansion strategies.