Top Senior Customer Success Jobs in Houston, TX

Manage the full customer lifecycle by building relationships, driving user adoption, analyzing metrics, and delivering product demos in a fast-paced startup environment.

The Principal Customer Success Manager oversees enterprise customer relationships, ensuring successful adoption of Couchbase solutions through onboarding, value realization, and account growth. They collaborate with cross-functional teams, address customer risks, and advocate internally for client needs.

Client Success Managers serve as the main contact for clients, ensuring satisfaction and alignment of needs, operating in a cloud-based environment, and providing analytical support to drive value from MedInsight's products.

The Senior Customer Success Executive will manage strategic healthcare clients, drive product adoption, enhance customer relationships, and support clients' success while looking for growth opportunities in their accounts.

Manage and drive success for a portfolio of up to 35 customer accounts in the healthcare sector, ensuring value realization and customer satisfaction.

The Director of Client Success is responsible for building customer relationships, ensuring satisfaction, managing expectations, and leading a team of Client Success Managers to improve client experience and operational excellence.

Lead and scale the PBM Client Success team to drive retention, renewal, upsell, and client satisfaction. Build PBM-specific strategy, playbooks, processes, and KPIs; oversee escalations and executive relationships; partner cross-functionally on product, implementation, and analytics; manage onboarding, training, and team performance.

Manage a book of Mid-Market and Strategic customers to drive onboarding, adoption, retention, and expansion. Build tailored success plans, refine the customer journey and segmentation, present complex data clearly, and partner with product and cross-functional teams to incorporate customer feedback.

The Senior Director of Customer Success will lead a team, focusing on customer outcomes, defining strategy, and fostering collaboration for retention and growth.

Manage long-term success for ServiceTitan's largest customers, focusing on product adoption, account management, and enhancing customer satisfaction. You'll coach users and develop strong partnerships with client management.

The Customer Success Manager collaborates with customers to maximize their value from Proofpoint products, ensures successful deployments, and advocates for customer needs while driving project completion and customer satisfaction.

The Customer Success Manager at Delinea manages Enterprise accounts, drives product adoption, and ensures customer value by building strong relationships and tracking success metrics.

The Senior Customer Success Manager will manage commercial accounts, drive product adoption, ensure positive customer experiences, and align on renewals for growth.

Manage a team of Customer Success Managers to ensure customer satisfaction, retention, and growth by leveraging data and driving operational excellence.

As a Senior Customer Success Manager, you manage strategic enterprise accounts, build relationships, drive expansion, ensure customer value, and mentor junior CSMs.

The Customer Success Manager will oversee enterprise accounts, drive customer health and success, identify growth opportunities, and collaborate cross-functionally to enhance product adoption in healthcare AI.

The Customer Success Enablement Manager will design and implement training programs, oversee onboarding, analyze performance metrics, and foster collaboration for enhancing Customer Success effectiveness.

The Senior Customer Success Manager builds strategic partnerships with enterprise customers, driving retention, adoption, and growth by leveraging product knowledge and industry expertise to achieve customer goals.

This role involves developing digital customer success frameworks, managing automated onboarding, engagement processes, and improving customer experience through data-driven interactions for long-tail customers.

The Senior Manager of Customer Success leads a team to ensure product adoption, customer engagement, and retention, driving measurable business outcomes through collaboration with Sales, Services, and Product teams.

The Senior Customer Success Manager will drive customer success, ensure high satisfaction, foster relationships, develop strategies, analyze metrics, and manage escalations in a cyber-focused environment.

The Director of Customer Success leads a team to enhance customer value and loyalty by implementing effective customer engagement and onboarding strategies, analyzing feedback, and collaborating across departments to reduce churn and increase customer advocacy.

The Director of Customer Success leads a team responsible for revenue retention, product adoption, and onboarding in a SaaS environment, focusing on customer outcomes and cross-functional collaboration.

The Manager of Customer Success leads a team to enhance customer engagement, drive retention, manage service adoption, and identify growth opportunities while ensuring customer satisfaction across OSV's service lines.

The Client Success Manager at HONK will manage day-to-day operations for strategic accounts, ensuring seamless onboarding and long-term client growth through training, performance analysis, and relationship management with enterprise clients.