Top Senior Level Customer Success Jobs in Houston, TX
As a Field Engineer in Customer Support, you will commission and troubleshoot automated controls at customer locations, ensuring high-quality work. You'll design acceptance tests, create technical documentation, and provide remote support while maintaining effective relationships with clients and project teams. Traveling up to 80% is required.
The Contracting Representative provides guidance on the procurement of complex contracts from planning to execution, involving drafting, pre-qualification of contractors, and competitive bidding. They ensure compliance with regulations and assist in bidding processes, evaluations, and negotiations while representing the company's best business interests.
The Retention and Client Operations Manager will lead a team to enhance customer service and retention strategies, ensuring high satisfaction levels. Responsibilities include overseeing operations in a call center environment, mentoring team members, analyzing customer data for improvements, collaborating with other departments, and resolving escalated customer issues.
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The Environmental Specialist will implement and maintain the site’s environmental programs to ensure compliance with laws and standards, administer environmental permits, provide technical support, oversee EHS contractors, participate in compliance activities, and lead sustainability initiatives.
The Senior Specialist, DevOps is responsible for supporting production and development environments, automating deployment and monitoring processes, leading CI/CD efforts, and administering source control systems and databases. This role requires collaboration in a dynamic environment to develop tools and improve existing infrastructure for scalable ad tech solutions.
The Senior Specialist in Client Partnerships for Education will lead client interactions, driving revenue and growth strategies within the Education sector. Responsibilities include mapping the Education landscape, establishing relationships with marketing leaders, and providing consultation on campaign strategies to enhance client marketing efforts.
As a Senior Specialist in Client Partnerships for Consumer Product Goods, you will lead client relationships with CPG companies, generate revenue, develop outreach strategies, and provide strategic consultation. This role requires deep marketing knowledge to address clients' unique challenges and foster long-term partnerships.
The Strategic Customer Success Manager will drive revenue growth by ensuring client satisfaction, managing relationships, and aligning company products with client needs. The role focuses on proactively identifying opportunities for renewals and expansion within the existing customer base, while acting as a trusted advisor.
As a Senior Client Success Manager, you'll ensure clients maximize their partnership with Posh by serving as a strategic advisor, overseeing product deployments, and driving revenue growth through upselling and cross-selling. You’ll also advocate for client needs internally and contribute to product strategy.
The Senior Consultant for Customer Success at People.ai is responsible for ensuring successful customer activation, implementation, and adoption of the company's solutions. This role involves leading discovery processes, delivering training, building relationships with key stakeholders, serving as a trusted advisor, and collaborating across teams to enhance customer experience and drive business outcomes.
The Senior Manager, Customer Success will lead the customer success team, enhance customer satisfaction and retention through effective strategies, and manage a team to deliver exceptional service. Responsibilities include driving customer outcomes, leveraging reporting for insights, and collaborating with other teams to achieve success goals.
The Senior Customer Training Specialist will develop and deliver training programs for customers, ensuring a comprehensive understanding of Visby products. Responsibilities include coordinating training logistics, ensuring compliance, providing customer support, and evaluating training effectiveness in alignment with company goals.
Top Companies in Houston, TX Hiring Customer Success Roles
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