Top Tech Jobs & Startup Jobs in Cleveland, OH

As a Customer Success Manager, you will manage small and mid-sized accounts, focusing on onboarding new customers, ensuring they renew contracts, driving engagement, and handling potential churn scenarios. You'll also educate customers on features and assist in invoicing and collections.

The CX Operations Manager will optimize and enhance customer experience through process improvements and technology implementation. The role involves evaluating tools, streamlining workflows, managing customer experience metrics, and collaborating across departments to ensure seamless customer journeys and satisfaction.

As an SMB Account Executive, you will drive new business growth by handling the full sales cycle for CodeSignal’s Hire product suite. Responsibilities include outbound prospecting, conducting product demos, building customer relationships, and collaborating with sales and marketing teams to meet revenue targets.

The Data Analyst will load, analyze, and report datasets extracted from SAP systems, primarily using SQL and Python. Responsibilities include ETL processes, developing SQL scripts, ensuring data quality, and creating custom reports. The analyst will collaborate with teams to drive insights and optimize inventory management.

The Implementation Consultant at Netomi AI will configure and implement SaaS solutions for clients, collaborating closely with various teams to ensure successful project delivery. Responsibilities include scoping projects, conducting discovery calls, leading technical activities, performing complex configurations, and providing data-driven insights to enhance customer experience. The role demands strong communication skills and proficiency in client management, with a focus on driving efficiency.

The Sales and Enrollment Coordinator will drive academic program sales through lead management, field online inquiries, manage high volume outbound calls, match tutors with students, achieve sales goals, and collaborate with teammates. The role also involves ongoing training and feedback to improve sales skills.

The Account Manager at SupplyHouse.com will drive B2B growth by establishing relationships with government agencies and educational institutions, focusing on revenue generation and customer engagement. Responsibilities include market analysis, strategy development, and collaboration with internal teams to support customer needs and company objectives.