Top Entry Level Customer Success Jobs in Atlanta, GA

The Customer Experience Manager at Relay Payments will manage the entire customer journey, including sales, onboarding, driver activation, and account management, ensuring customer satisfaction and bridging communication between clients and teams. Fluency in Russian, Ukrainian, or Polish is required, and candidates should possess strong interpersonal skills to maintain relationships and drive results.

The Research and Resolution Specialist I is mainly tasked with researching and resolving issues related to Armada Transportation and Storage invoices, collections, and financial reporting. The role involves collaborating with various internal teams to enhance service delivery, manage client and vendor relations, process invoices, and ensure timely payments. Additionally, the position focuses on improving these processes to mitigate risks and address potential issues proactively.

The Credit Resolution Specialist is responsible for managing and resolving client credit issues, analyzing accounts, communicating with clients to resolve disputes, issuing refunds, and maintaining accurate documentation within EMR systems. This role emphasizes strong organizational and critical thinking skills while providing exceptional customer service to achieve company goals.