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Top Entry Level Customer Success Jobs in Atlanta, GA
The Customer Support Specialist will provide support to customers, troubleshoot technical issues, and help improve customer experiences while maintaining a professional attitude. They will act as a liaison between customers and various teams, become knowledgeable about SamCart's product, and master the use of humor in communication.
The Bilingual Customer Service Representative will assist Garner members in navigating their healthcare needs through live chat and email support. Responsibilities include providing education on benefits, managing inquiries using Garner’s tools, and maintaining knowledge of health benefits and insurance.
As a Dealer Success Specialist, you will build relationships with automotive dealers to help them succeed with Edmunds' services. You will support onboarding processes, monitor dealer performance, and address customer issues while documenting activities in Salesforce.
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The Chat Support Associate will engage with veterinary professionals to assist them in purchasing decisions using the Vetcove platform. Responsibilities include responding to inquiries via chat, email, and phone, troubleshooting issues, managing accounts, and collaborating with cross-functional teams to enhance platform features.
The Japan Customer Service Agent will provide excellent customer support to eFax and Jconnect customers through phone and email, addressing inquiries related to account issues, technical problems, billing, and cancellations. The role requires maintaining product knowledge and assisting customers professionally and efficiently while ensuring compliance with guidelines and providing feedback to the team.
Client Success Managers are responsible for delivering exceptional experiences to clients, addressing escalated issues, and fulfilling special requests. They manage client relationships, identify upsell and cross-sell opportunities, and provide high-level customer support.
Alma is dedicated to simplifying access to affordable mental health care by providing therapists with tools to manage and grow their practices. They have a network of over 20,000 therapists across all states, fostering a system where therapists can thrive and patients can easily find care.
As a Customer Success Manager at Drata, you will drive customer satisfaction by building strong relationships, increasing product adoption, and supporting customer journey towards compliance. Your role includes engaging with data to identify value opportunities, conducting regular meetings with customers, and collaborating across teams to optimize their experience and success with Drata. You will act as a trusted advisor, ensuring that customers achieve their compliance goals and realize continuous value.
As a Customer Success Manager at QGenda, you will drive customer adoption and expansion of their software products, build lasting relationships with clients, and ensure satisfaction and retention by proactively addressing customer needs and promoting the value of QGenda's offerings.
The Onboarding Specialist will lead customer onboarding at Verusen by working directly with customers to transfer, load, and transform their data into the Verusen platform. Responsibilities include project management, data mapping using SQL and dbt, and supporting pre-sales processes. The specialist will ensure quality assurance during data onboarding and develop automated data transfer solutions.
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