Top Entry Level Customer Success Jobs in Atlanta, GA

Serves as the primary liaison for dealership partners, managing client programs, products, distribution, relationship growth, change management, launches, and incentive payments. Coordinates with internal teams to resolve claims, cancellations, and accounting issues while supporting client requests and product expansion. Requires strong communication, organization, problem-solving, attention to detail, Microsoft Office proficiency, and schedule flexibility.

Manage satellite services customer accounts from onboarding through renewals and growth. Coordinate quotes, contracts, purchase orders, implementations, service changes, and customer requests across Engineering, Operations, Finance, Service Delivery, and Support. Build customer relationships, resolve issues, maintain accurate Salesforce records, support retention, identify expansion opportunities, and ensure commitments are delivered accurately and on time.

Manage complex MuleSoft enterprise customers as their strategic success partner. Drive platform adoption, API optimization, ROI realization, executive engagement, risk mitigation, renewals, and expansion. Identify new integration use cases, support architecture strategy, establish customer enablement centers, and represent customer needs across Product, Engineering, Services, and Sales.

Build trusted relationships with healthcare provider customers, align Brightree solutions to business goals, drive adoption and process improvement, monitor risks, lead business reviews, resolve complex issues, and support retention and expansion. The role requires HME or home infusion operations knowledge, software implementation experience, workflow analysis, medical billing understanding, and domestic travel of 20–30%.

Manages strategic healthcare customer relationships, helping providers improve Brightree adoption, operational workflows, efficiency, ROI, retention, and business outcomes. Partners with executive stakeholders, leads business reviews and working sessions, identifies risks and expansion opportunities, troubleshoots complex issues, and provides strategic recommendations. Requires HME or home infusion operations expertise, process improvement experience, Brightree experience, healthcare billing knowledge, and domestic travel up to 20–30%.

Manage large law firm accounts by driving adoption, retention, usage growth, and measurable customer value. Build trusted stakeholder relationships, develop success plans, guide adoption of legal research, drafting, analytics, and AI solutions, and support change management. Use customer health and usage data to identify risks and growth opportunities. Partner with Sales, Product, Marketing, and Enablement while sharing customer insights to improve products and customer experience.

Own the post-sale customer experience for Finastra’s Retail Lending solutions by driving adoption, customer health, value realization, renewal readiness, and retention. Manage success plans, stakeholder relationships, escalations, onboarding, executive reviews, and expansion opportunities. Use customer usage data, AI-driven insights, digital engagement programs, and health scoring to prioritize engagement. Collaborate with Sales, Product, Engineering, Support, Professional Services, and Compliance teams to resolve issues and improve customer outcomes.