Top Entry Level Customer Success Jobs in Atlanta, GA

The Industry Events & Trade Shows Specialist will manage sponsorship, exhibit presence, and client experiences at events. Responsibilities include vendor management, budget oversight, and collaboration with internal teams. The role supports the execution of strategic branding at events and enhances operational efficiencies.

The Product Support Representative provides technical support for Dropbox products, communicates customer issues, and documents recurring issues. The role requires strong communication skills and the ability to troubleshoot desktop operating systems. Representatives are expected to meet KPI targets and provide customized recommendations to maintain customer satisfaction.

The Onboarding Specialist I is responsible for ensuring a smooth onboarding process for clients, managing client interactions, and assisting the Cybersecurity team. This entry-level role requires good communication skills and a background in customer and technical support, with opportunities to transition into cybersecurity roles.

The Client Success Associate is responsible for managing and maintaining client relationships, ensuring satisfaction, and providing support to clients. They identify client needs, drive retention, and collaborate with internal teams to solve problems and promote growth opportunities. Key responsibilities include engagement, solution adoption, contract renewals, and monitoring performance metrics.

As a Customer Success Manager, you will manage a portfolio of clients, ensuring they derive maximum value from LogicManager's risk management software. Responsibilities include conducting product demos, managing onboarding processes, developing retention strategies, and advocating for customer needs. You'll also identify expansion opportunities and work collaboratively with other teams to enhance customer experience and mitigate churn.

The Clinical Care Navigator will provide clinical support, psycho education, and coordinate referrals while managing calls in a clinical phone queue. The role involves assessing risks, providing crisis support, recommending plans of action, and ensuring timely connections to care. Effective communication and documentation skills are required for interacting with members and providers.

As a Strategic Customer Success Manager at Samsara, you will partner with complex customers, address their unique challenges, advise on leveraging Samsara solutions effectively to ensure customer renewals and expansions. You'll collaborate with cross-functional teams to enhance overall customer satisfaction and success in physical operations.