Top Senior Level Account Manager (AM) Jobs in Rochester, NY

The Head of Strategic Accounts will lead client implementations, ensuring projects are completed on time and meet specific client needs. This role includes building implementation playbooks, managing timelines, and monitoring KPIs for continuous improvement. The position requires strong problem-solving skills and experience in managing complex client relationships in the fintech or SaaS industry.

The Technical Account Manager at Butter is responsible for managing post-sales customer relationships, driving account health, retention, and expansion. They lead data-driven narrative creation, collaborate cross-functionally, and ensure exceptional client service while establishing processes for the customer organization.

The Account Manager will manage existing customer accounts and new acquisitions, ensuring customer satisfaction and driving revenue through consultative sales. They will diagnose customer needs, demonstrate TrustArc services, maintain relationships, and meet sales targets while using Salesforce for managing forecasts and activities.