Top Tech Jobs & Startup Jobs in New York City, NY

The role involves developing robust software for Windows sensors, scripting installations and upgrades, collaborating with DevOps on deployments, and resolving customer cases independently in a cybersecurity context.

The Customer Support Team Leader will lead, coach, and develop a team of customer support agents to achieve high performance in customer service. Responsibilities include providing feedback, handling escalations, setting goals, and contributing to process improvements, while ensuring customer satisfaction and operational efficiency.

The Senior Implementation Project Manager will lead the implementation of ProcessUnity's risk and compliance platform. This role involves managing client relationships, developing project plans, tracking project goals, and collaborating across various teams to ensure successful project delivery. The manager will also oversee risk mitigation and contribute to the development of best practices for future implementations.