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Top Customer Success Jobs in New York City, NY

1,285+ Job Results
10 Hours Ago
New York City, NY
Remote
55 Employees
1-3 Years of Experience
55 Employees
1-3 Years of Experience
Healthtech • Software • Telehealth
The Customer Experience Associate at Nourish will provide exceptional support to customers through various platforms, troubleshoot issues, document interactions in CRM systems, and collaborate with teams to improve services. This role focuses on delivering empathetic customer service and ensuring satisfaction with Nourish's nutrition platform.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+38 More
2 Days Ago
New York City, NY
4,500 Employees
96K-96K Annually
5-7 Years of Experience
4,500 Employees
96K-96K Annually
5-7 Years of Experience
Cloud • Fintech • Food • Information Technology • Software • Hospitality
As a Senior Restaurant Success Manager at Toast, you will manage a local book of business, build strong customer relationships, drive product adoption, and ensure customer satisfaction while supporting revenue growth. You will serve as a trusted advisor and facilitate internal collaboration to address customer needs effectively.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+70 More
2 Days Ago
New York City, NY
1,500 Employees
7+ Years of Experience
1,500 Employees
7+ Years of Experience
Marketing Tech • Mobile • Software
The Vice President of Customer Success will lead the customer success strategy for Braze, focusing on customer satisfaction, retention, and growth. Responsibilities include mentoring the team, collaborating with cross-functional teams, and advocating for customer needs, while ensuring alignment with business goals and industry trends.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+49 More

Featured Jobs

2 Days Ago
New York City, NY
Hybrid
55,000 Employees
119K-135K Annually
1-3 Years of Experience
55,000 Employees
119K-135K Annually
1-3 Years of Experience
Fintech • Machine Learning • Payments • Software • Financial Services
The Dealer Success Manager will train and onboard auto dealers on products and processes, ensuring execution and driving process improvements. The role involves frequent travel and collaboration with key stakeholders to enhance dealer satisfaction and successful adoption of tools.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+52 More
2 Days Ago
New York City, NY
Hybrid
289,097 Employees
3-5 Years of Experience
289,097 Employees
3-5 Years of Experience
Financial Services
As an Associate in the Latam Sovereigns and Multilaterals team, you will structure and execute tailored financial solutions for public sector clients, focusing on hedging and financing. You will establish strong relationships with Central Banks, Governments, and Multilateral organizations while collaborating with internal teams to innovate financial solutions.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+19 More
2 Days Ago
New York City, NY
Hybrid
52 Employees
5-7 Years of Experience
52 Employees
5-7 Years of Experience
Machine Learning • Security • Consulting • Cybersecurity
The Senior Customer Success Manager at Axio will manage and grow critical customer relationships, ensuring their success with the Axio360 platform. Responsibilities include onboarding, advising customers, collaborating with sales for customer expansion, tracking customer health, and contributing to the customer success playbook.
Top Benefits:
401-K
401-K Matching
Company Equity
+22 More
2 Days Ago
New York City, NY
Remote
Hybrid
3,900 Employees
110K-154K Annually
1-3 Years of Experience
3,900 Employees
110K-154K Annually
1-3 Years of Experience
Cloud • Information Technology • Security • Software • Cybersecurity
The Learning Management System Specialist oversees the administration and technical management of the Learning Management System, focusing on compliance training. Responsibilities include system management, technical support, compliance course development, documentation maintenance, data analysis, and collaboration with stakeholders to enhance training programs and ensure adherence to regulatory standards.
Top Benefits:
401-K
Adoption Assistance
Child Care Benefits
+60 More
2 Days Ago
New York City, NY
Hybrid
95 Employees
1-3 Years of Experience
95 Employees
1-3 Years of Experience
Artificial Intelligence • Enterprise Web • Information Technology • Machine Learning • Mobile • Software • Analytics
As a Digital Customer Success Manager at LogRocket, you will manage and support a high volume of customers, helping them optimize their use of the platform. Responsibilities include onboarding, retention, renewals, and upsells while collaborating across teams to ensure customer satisfaction and product value. This role requires strong communication skills and adaptability in a fast-paced start-up environment.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+39 More
2 Days Ago
New York City, NY
1,336 Employees
3-5 Years of Experience
1,336 Employees
3-5 Years of Experience
Fintech • Machine Learning • Mobile • Security • Software • Analytics • Data Privacy
Seeking a dedicated and experienced Customer Success Manager to ensure the success and satisfaction of clients. Responsibilities include client retention, satisfaction, onboarding, and maintaining strong relationships. Required to work in the office five days a week.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+68 More
2 Days Ago
New York City, NY
3,000 Employees
92K-145K Annually
3-5 Years of Experience
3,000 Employees
92K-145K Annually
3-5 Years of Experience
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
The ERP Specialist will enhance client satisfaction by leveraging deep knowledge of the expense management platform to support B2B sales and implementations. This role involves cross-functional collaboration, product training for Account Managers, and educating clients on the platform's benefits while driving revenue growth.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+54 More
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