Top Senior Level Customer Success Jobs in Houston, TX
The Customer Success Manager will focus on onboarding customers, managing their lifecycle, and ensuring their long-term success with data security and governance. Key responsibilities include developing onboarding plans, defining project objectives for use cases, managing project teams, and assessing customer health.
The Senior Customer Experience Consultant at Qualtrics delivers consulting services to clients, offering expert guidance on developing and enhancing Customer Experience Programs. This role requires effective communication, strategic thinking, and the ability to manage projects while collaborating closely with both clients and internal teams. The consultant will also drive growth within client accounts by ensuring timely delivery and actionable recommendations.
The Manager of Client Experience Support at Cohere Health leads a team to ensure exceptional service and support around the healthcare technology platform, handling client troubleshooting and investigations, mentoring team members, developing support programs, and collaborating with product and technical teams to resolve issues efficiently.
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As a Senior Customer Success Manager at Superhuman, you will manage a portfolio of Mid-Market accounts, ensuring successful onboarding, product adoption, and customer satisfaction. You will work to define best practices, advocate for customer needs, and drive retention and expansion efforts while providing insights to the Product team.
The Senior Customer Success Manager will lead customer outcomes for key accounts, build consultative relationships, optimize product adoption, uncover upsell opportunities, and facilitate sales and renewal processes. This role involves leveraging industry knowledge to drive customer retention and participating in team mentorship and thought leadership.
The Director of Customer Success Operations will develop a strategy for integrated technology infrastructure, evaluate go-to-market strategies, define roles across teams, and establish KPIs to enhance operational effectiveness. This role collaborates with multiple departments to align customer data and implements processes for effective customer engagement and reporting.
As a Manager of Customer Success at Eversight, you will lead a team to ensure customer satisfaction and drive business growth through success implementations of AI-driven pricing solutions. You will manage relationships with major brands, foster team development, and focus on results that align with company objectives while promoting continuous improvement.
As an Enterprise Customer Success Manager, you will enhance customer experiences and ensure their successful adoption of Augury’s machine health solutions. Your role includes understanding customer needs, promoting strategic growth, collaborating with sales and product teams, and driving renewals and revenue growth across your portfolio.
The Client Partner at Babylist will be responsible for generating new business and creating media relationships with CPG partners. This role requires knowledge of the CPG space, the ability to adapt pitches to client needs, and the skill to craft compelling narratives. Maintaining strong relationships with existing partners and delivering persuasive sales presentations are essential to maximize investment with Babylist.
Manage and lead a growing bilingual customer support team, ensuring high-quality support in English and Spanish. Oversee recruitment, training, and scheduling of staff while developing metrics to measure customer and team success. Collaborate with internal groups to troubleshoot machine issues and enhance customer experience.
Top Companies in Houston, TX Hiring Customer Success Roles
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