Top Tech Jobs & Startup Jobs in Columbus, OH
As a Technical Account Manager at Glia, you'll collaborate with various stakeholders to ensure client satisfaction and platform utilization. Responsibilities include troubleshooting technical issues, implementing new strategies, analyzing performance metrics, and maintaining integrations with external systems. Your role requires a strong understanding of CCaaS solutions and a proactive approach to problem-solving while building strong relationships with clients' IT teams.
The Sr. Engagement Manager will grow and retain clients in the Technology, Media, and Telco industries. Responsibilities include identifying cross-sell opportunities, securing contract renewals, and ensuring high client satisfaction with service delivery.
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As Director of Product Management at Bridge, you will lead a global team to drive product vision and strategies, manage quarterly planning, engage with stakeholders, and support go-to-market initiatives while promoting a culture of people-centricity within the organization.
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As an L2 Support Representative, you will enhance customer satisfaction by resolving escalated tickets, assisting the L1 support team, and providing expert assistance on property management platforms. Responsibilities include monitoring support channels, developing documentation, and measuring support trends to ensure exceptional customer experiences.
The RCM Specialist at Brightree manages financial results for insurance companies and customers, ensures optimal reimbursements, adheres to quality assurance processes, and maintains operating procedures. Responsibilities include resolving customer issues via Salesforce, documenting billing methodologies, and improving business processes while complying with HIPAA guidelines.
In this role, you will manage Incorta's variable compensation plans by calculating payments, tracking quotas, distributing commission statements, and ensuring compliance with company policy. You will work closely with various teams to enhance processes and assist in transitioning to a commissions software tool, while also maintaining accurate and timely payments.
The Principal Product Manager at dbt Labs will lead cross-functional teams to guide products from ideation to launch, focusing on expanding product offerings for data analysts and enhancing existing features while considering user requirements and market dynamics.
The Senior Software Engineer will design, develop, and maintain the company’s core software applications. This role involves working with the development team to complete features, resolve QA issues, mentor junior developers, and ensure compliance with security standards while also collaborating with product management on technical designs.
The Principal Data and Integration Engineer will lead a reporting administration team, responsible for server/software maintenance, report deployment, and overseeing 24-7 on-call support. They will guide agile development, ensure data governance, and mentor team members while balancing tasks and monitoring project progress. They will use various reporting tools and database systems to enhance system reliability and performance.
The Senior Manager, Referrals is responsible for managing internal and external member referral processes, designing training programs, and leading Referral Managers. This role involves strategic planning, performance improvement recommendations, and analyzing referral outcomes to enhance organizational performance. The manager collaborates with executive teams and oversees referral tools and resources, ensuring compliance and improving patient satisfaction.
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