Top Remote Tech Jobs

Manages a distributed Customer Support team in a high-volume SaaS environment. Responsibilities include integrating acquired support teams, overseeing capacity and KPIs, managing multichannel operations, identifying operational risks, developing scalable processes and knowledge repositories, coaching team members, and leading cross-functional initiatives with Engineering, Sales, and Customer Success.

Supports brokerage customers and internal teams with trade-related assistance, including trade allocations, special bookings, FX trades, treasury processing, platform setup, trade-break resolution, commission adjustments, contract expiration monitoring, and end-of-day checks. The role provides real-time customer troubleshooting, collaborates with Risk, Finance, Account Management, and Customer Support, and requires accurate multitasking across weekend and overnight operations.

Lead top-of-funnel and brand advertising strategy, budgets, media planning, agency relationships, creative execution, and measurement across Grammarly and Superhuman’s multi-brand portfolio. Manage TV, CTV, OOH, digital video, influencer, and audio investments; partner with data science on incrementality and brand lift; develop strategic frameworks; and lead, mentor, and grow a team of brand advertising marketers.

Leads architecture, development, testing, implementation, and support of enterprise Workday applications using Extend and integrations. Designs scalable frameworks, APIs, security models, automation, and engineering standards. Partners with product, security, business, and engineering teams in Agile delivery, mentors engineers, oversees technical governance, improves workflows, supports production issues, and advances platform modernization through AI, observability, and reusable components.

Lead the architecture, development, testing, implementation, and support of Workday enterprise applications using Workday Extend and integration technologies. Design scalable frameworks, APIs, security models, automation, and engineering standards. Partner with product, security, business, and engineering teams in Agile delivery, while mentoring engineers and leading technical initiatives. Optimize business processes, integrations, and workflows through automation and AI, oversee architecture and code reviews, support production issues, and drive platform modernization and operational excellence.

Lead the architecture, development, testing, implementation, and support of Workday Extend enterprise applications and integrations. Design scalable solutions using Workday Studio, Orchestrate, APIs, Core Connectors, EIBs, and Web Services. Establish architecture, security, development standards, reusable frameworks, automation, observability, and engineering best practices. Partner with product, security, engineering, and business teams in Agile delivery, mentor engineers, optimize workflows, support production issues, and drive platform modernization through AI and automation.

Own Blee’s first dedicated customer support function by resolving technical issues, debugging integrations, explaining AI behavior, creating self-service documentation, automating repetitive support work, and partnering with Product and Engineering on fixes. Build support processes, tooling, runbooks, escalation paths, and enablement for Customer Success and Implementation. The role requires strong technical troubleshooting, AI fluency, clear writing, video documentation, and comfort establishing a support function from scratch.

Own a 50–60-account Global 2000 territory, generate pipeline through outbound and partner channels, engage executive buyers, and close complex six- and seven-figure enterprise deals. Responsibilities include discovery, business value assessments, multi-threading, procurement and security navigation, account planning, and expanding initial wins across departments. The role also contributes competitive intelligence and helps shape Monte Carlo’s upmarket sales playbook.

Leads enterprise-wide strategic sourcing, procurement, travel and expense, and vendor management operations. Responsibilities include directing complex RFx initiatives, negotiating commercial contracts, managing supplier performance, developing procurement policies and governance, optimizing costs, leading organizational change, managing budgets and metrics, and building global procurement teams. Partners with Legal, Security, Finance, and Technology executives while providing executive-level reporting and guidance.

Lead design and build of an AI-native marketing platform: integrations, multi-agent orchestration, UIs, tooling, analytics, CI/CD, auth/multi-tenancy, and production AI agents to automate marketing workflows and drive adoption across teams.

Design, build, and support high-throughput, low-latency LLM inference and data pipelines; collaborate with data scientists to post-train and evaluate models; implement scalable, production-ready systems with strong testing, monitoring, and performance focus; mentor engineers and iterate on architecture, reliability, and user-facing AI applications.

Drive federal and DoD sales within an assigned region by developing pipeline and account plans, building executive relationships, closing software/security deals, collaborating with cross-functional teams and partners, forecasting, and using Salesforce to track opportunities to exceed quota.

Provide personalized customer support by phone, text, email, and social media. Guide business owners through payroll account setup, resolve escalated issues, and build strong customer relationships. Use AI to create support macros, Help Center content, and workflows, while improving processes and supporting customer acquisition, satisfaction, and retention goals.

Drive enterprise sales across state, local, and education organizations. Prospect and build pipelines, develop territory relationship maps, understand customer needs, negotiate pricing, expand existing accounts, communicate value and ROI, close new business, and maintain accurate forecasts. The role targets significant revenue goals and requires experience selling SaaS or IT infrastructure products into public-sector organizations, along with regular travel to client sites.