Top Senior Level Customer Success Jobs in Sacramento, CA

The Escalation Engineer tackles complex customer issues related to MongoDB, ensuring positive outcomes through technical expertise and collaboration. They provide support during escalated situations, mentor new team members, and drive resolution for mission-critical database systems.

The Strategic Customer Success Manager will manage key health plan customers, ensuring strong relationships, meeting performance metrics, and driving customer retention and revenue growth through strategic initiatives and effective communication.

Manage the order-to-cash process for enterprise customers, ensuring accurate invoicing and timely payments. Collaborate cross-functionally to resolve billing discrepancies and champion process optimizations.

The Field Client Consultant builds relationships with clients in the automotive sector, educates them on product usage, and drives engagement with travel commitment of 80%.

The role involves leading strategic business projects to enhance customer centricity within the Business Cards and Payments team, focusing on operational alignment, communication with executives, and project management.

The role involves managing key accounts, ensuring high user adoption, conducting business reviews, and fostering strong relationships for renewals.

As a TMS Compliance QA Analyst IV, you'll conduct audits on transaction monitoring cases, support AML efforts, train analysts, improve procedures, and collaborate across teams to enhance workflows and present findings.

The Strategic Account Manager manages large customer accounts, drives revenue through renewals and expansions, and collaborates with support teams to ensure success.

Lead the Customer Success team to maximize client engagement, retention, and revenue growth for Vivian Health's healthcare staffing agency customers.

The Solution Consultant - Business Value engages with customers to align Benchling's solutions with their business needs, emphasizing value delivery and customer engagement. Responsibilities include assessing customer needs, developing methodologies for value quantification, leading cross-functional teams, and providing thought leadership on industry trends. The role requires a strong executive presence and the ability to guide customer interactions effectively.