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Top Senior Customer Success Jobs in Sacramento, CA
Edtech • Information Technology
The Senior Customer Success Manager at Instructure will enhance relationships with higher education clients, ensuring account health, driving growth, and collaborating on strategies for customer success and renewal.
Fintech • Software • Financial Services • Automation
Lead the Customer Success team by driving onboarding, engagement, and retention strategies, while managing high-value accounts and collaborating with product and sales.
Top Skills:
GainsightHubspot
Software
Lead a team of CSMs for Vanta's largest customers, focusing on retention, strategic ownership, data-driven outcomes, and GRC expertise. Collaborate cross-functionally and model leadership in ambiguity.
Top Skills:
Grc
Healthtech • Information Technology
Manage post-sales client relationships, focusing on adoption and satisfaction while leading a small team. Analyze data for strategic insights and foster cross-functional collaboration.
Top Skills:
ConfluenceExcelHubspotJIRAPowerPointSalesforceSQL
Fitness • Healthtech
Lead and grow a portfolio of client accounts, ensuring successful onboarding, implementation, retention, and renewals. Manage and mentor client success managers, analyze performance data, identify risks and growth opportunities, coordinate cross‑functional teams, and deliver actionable reporting to improve client outcomes and program adoption.
Top Skills:
ExcelPowerPoint
Software
Manage a portfolio of strategic accounts, executing success plans to enhance customer outcomes and ensure alignment with solutions. Collaborate with cross-functional teams to support revenue growth and retention, while mentoring Customer Success Managers.
Top Skills:
Ai-Powered ApplicationsBardChatgptGainsightMs Copilot
Artificial Intelligence • Big Data • Information Technology • Professional Services • Software
Manage customer adoption lifecycle, lead technical value-selling, drive delivery management, and consult on API architecture to ensure customer success.
Top Skills:
APIsDockerGitGraphQLKubernetes
Healthtech
The Senior Director of Customer Success at Limber Health will manage large client accounts, drive growth through upselling, and lead a team focused on client satisfaction and success.
Top Skills:
Digital Health SolutionsEmr Integrations
Software
Lead strategic customer relationships for enterprise healthcare accounts: onboard, drive adoption, ensure retention and expansion, manage renewals and negotiations, deliver technical guidance on integrations and reporting, and funnel customer feedback into product and cross-functional teams.
Top Skills:
APIsCRMReportingSalesforceSalesforce DashboardsSalesforce FlowSalesforce Process BuilderSalesforce ReportsSalesforce Workflows
Greentech • Energy
The Senior Client Success Manager will manage post-sales relationships with enterprise clients, ensuring customer satisfaction, retention, and identifying expansion opportunities. Responsibilities include driving client success, optimizing business processes, and managing service delivery across teams.
Top Skills:
GainsightSalesforceTableau
Marketing Tech • Mobile • Software
The Senior Client Success Manager ensures client success post-sale, manages client relationships, develops success plans, and drives renewals and expansion within client accounts.
Top Skills:
HarvestJIRATrello
Generative AI
The Customer Success Manager will onboard and expand customer relationships, ensuring value realization from the AI platform, leading business reviews, and advocating for product improvements based on customer feedback.
Top Skills:
AICustomer Success ToolsData Analysis
New
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Security • Cybersecurity
Manage strategic customer relationships, drive platform adoption, resolve escalations, collaborate cross-functionally, and provide customer insights to align with internal goals.
Top Skills:
Internet And Networking TechnologiesJIRASaaSSalesforceSecurity Products
Artificial Intelligence • Cybersecurity
The Partner Customer Success Manager oversees the post-sales experience for MSSP/MSP partners, driving adoption and enabling value realization with NodeZero, while fostering strategic relationships and contributing to partner resources.
Top Skills:
ConfluenceGainsightJIRASalesforce
AdTech • Agency • Marketing Tech • Software
The Senior Customer Success Manager drives loyalty for home service clients, ensuring successful delivery of digital marketing solutions and maintaining strong client relationships.
Top Skills:
Crm ToolsDigital Marketing SolutionsDisplayEmail MarketingFacebookGa4InstagramProject Management SoftwareSemSeoWeb Design
Healthtech
As a Senior Customer Success Manager, you will manage strategic client portfolios, guiding implementations, driving adoption, and fostering long-term relationships to enhance client success and performance.
Top Skills:
AsanaGoogle WorkspaceHubspotSlack
Cloud • Software
The Majors Customer Success Manager ensures successful implementation for strategic customers, builds relationships, and coordinates with internal teams to exceed customer expectations.
Top Skills:
AcdsContact Center TechnologyCrmsDialersIvrsQa SystemsSalesforceWfm
Cloud • Marketing Tech • Productivity • Sales • Software
The Sr. Customer Success Manager engages enterprise customers to enhance adoption, manage relationships, drive renewals, and identify growth opportunities, guiding customer strategies and collaborating with internal teams.
Top Skills:
Ai-Powered Support ToolsKnowledge Management SoftwareSalesforce CRM
Artificial Intelligence • Fintech • Software • Financial Services
Lead and scale a high-performing Customer Success team, build relationships with key stakeholders, and drive customer retention and advocacy through operational improvements.
Top Skills:
ChurnzeroGainsightSalesforce
Information Technology • Security • Cybersecurity
The Senior Customer Success Manager oversees enterprise customer success, driving renewals, value realization, and executive engagement while managing complex accounts.
Top Skills:
Access CertificationsCompliance InitiativesIdentity Governance & AdministrationPrivileged Access ManagementSaaSZero Trust Programs
Artificial Intelligence • Healthtech • Machine Learning
Lead and scale the customer success organization, managing customer lifecycle, driving ARR expansion, and fostering a data-driven culture.
Top Skills:
Ai/Ml ProductsDigital HealthEhr IntegrationsEnterprise SaasFhirHealthcare TechnologyHl7
Blockchain • Software • Database • Analytics
Own post-sales customer experience for enterprise and developer customers: onboarding, adoption, retention, renewals, expansion, executive alignment, product feedback loops, customer health scoring, playbook development, and advocacy.
Top Skills:
BlockchainBlockchain ArchitecturesDeveloper WorkflowsDexsEthereumNftsRpc NodesSaaSSQLStablecoinsWeb3
Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
Manage and execute advertising campaigns for enterprise clients, focusing on profitability and growth through strategic planning and analysis of campaign performance. Collaborate with teams to optimize use of CommerceIQ's platform.
Top Skills:
AdvertisingAmazonEcommerceExcelWalmart
Healthtech
The Manager, Client Success will drive long-term client success by managing relationships, enhancing product adoption, and leading retention and expansion initiatives across significant client portfolios.
Top Skills:
Salesforce
Healthtech
The Sr. Customer Success Manager is responsible for ensuring customer satisfaction through relationship management, operational oversight, and driving financial growth in pharmacy services.
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Top Companies in Sacramento, CA Hiring Senior Customer Success Roles
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