Top Tech Jobs & Startup Jobs in Cincinnati, OH

The Quality Specialist ensures effective implementation and maintenance of Lightship's quality management system. Responsibilities include managing eDMS and QMS, supporting training needs, preparing for audits, and contributing to quality-related processes and documentation while collaborating cross-functionally. The role requires strong communication skills and knowledge of ICH/GCP regulations.

As an Account Manager, you will be the central contact for healthcare institutions, planning and organizing training projects, ensuring high-quality execution, and maintaining stakeholder relationships. You will work closely with the operations team and manage project deliverables while keeping CRM data updated and identifying upsell opportunities.

As a Customer Success Representative, you will serve as the primary point of contact for clients, ensuring their satisfaction and retention through personalized support, training, and problem resolution. You will collaborate with internal teams to understand client needs and provide solutions, while also tracking customer engagement data and delivering training to enhance product usage.