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Top Customer Success Jobs in Cincinnati, OH

4 Days AgoSaved
In-Office or Remote
Cincinnati, OH
160K-200K Annually
Senior level
160K-200K Annually
Senior level
Productivity • Software • App development • Automation
The Director of Customer Success will lead relationships with enterprise clients, driving satisfaction, retention, and growth through strategic planning and team management.
Top Skills: Customer SuccessSaaS
2 Hours AgoSaved
Easy Apply
Remote
Cincinnati, OH
Easy Apply
175K-225K Annually
Senior level
175K-225K Annually
Senior level
Information Technology • Security • Software • Cybersecurity
As Head of Value Engineering & Client Success Operations, you'll lead customer engagement, translating product features into value, managing team operations, and optimizing customer success metrics and tools.
Top Skills: Automation And Ai TechnologiesChurnzeroCRMCs ToolsGainsightHubspotJIRAPlanhatSalesforceTicketing SystemsZendesk
Reposted 5 Hours AgoSaved
Remote
Cincinnati, OH
160K-280K Annually
Expert/Leader
160K-280K Annually
Expert/Leader
Healthtech • Pet
The Head of Customer Success manages key relationships and a team supporting major partners, develops initiatives, and executes account reviews to enhance performance.
Top Skills: ExcelPowerPointWord
Reposted 5 Hours AgoSaved
Easy Apply
Remote or Hybrid
Cincinnati, OH
Easy Apply
83K-112K Annually
Mid level
83K-112K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Support the execution of customer success programs by driving initiatives that improve sales productivity and streamline workflows, while analyzing outcomes and coordinating cross-functional efforts.
Top Skills: ExcelLookerSalesforceSheetsTableau
YesterdaySaved
Remote or Hybrid
Cincinnati, OH
58K-108K Annually
Entry level
58K-108K Annually
Entry level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Digital Customer Success Manager engages with customers to drive product adoption and restore at-risk accounts using AI insights and Gainsight workflows. They collaborate internally and participate in outreach campaigns to enhance customer satisfaction and retention.
Top Skills: AIAutomationDashboardsGainsightSalesforce
YesterdaySaved
Easy Apply
Remote or Hybrid
Cincinnati, OH
Easy Apply
92K-139K Annually
Mid level
92K-139K Annually
Mid level
Marketing Tech • Social Media • Software • Analytics • Business Intelligence
The Customer Success Manager will drive customer satisfaction and retention for key accounts, build strong relationships, and maximize platform adoption and utilization.
Top Skills: Google SuiteSalesforceTableau
Reposted YesterdaySaved
Easy Apply
Remote
Cincinnati, OH
Easy Apply
144K-213K Annually
Senior level
144K-213K Annually
Senior level
Big Data • Fintech • Mobile • Payments • Financial Services
The Client Success Manager will manage and expand ISV partner portfolios, drive growth, execute go-to-market strategies, and foster relationships across teams.
Reposted YesterdaySaved
Remote
Cincinnati, OH
96K-113K Annually
Mid level
96K-113K Annually
Mid level
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
As a Supervisor for the Customer Success Team, you will lead and manage a team focused on delivering high-quality customer experiences and resolving escalations while collaborating cross-functionally.
Top Skills: BlockchainCryptocurrencyGoogle Suite
Reposted 2 Days AgoSaved
Easy Apply
Remote or Hybrid
Cincinnati, OH
Easy Apply
97K-131K Annually
Senior level
97K-131K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage relationships with key Fleet customers, advising on Samsara's IoT solutions, ensuring operational improvements, and driving customer success through strategic planning and workshops.
Top Skills: Enterprise SaasIot Data
Reposted 2 Days AgoSaved
Remote or Hybrid
Cincinnati, OH
48K-55K Annually
Entry level
48K-55K Annually
Entry level
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Analytics • Biotech • Generative AI
The role involves managing customer inquiries, coordinating with labs, maintaining relationships, and ensuring high customer satisfaction in a healthcare setting.
Top Skills: Computer ProficiencyGeneral Office EquipmentSoftware Knowledge
Reposted 2 Days AgoSaved
Remote or Hybrid
Cincinnati, OH
Senior level
Senior level
Artificial Intelligence • Fintech • Information Technology • Software • Data Privacy
The Customer Success Manager ensures client satisfaction post-sale by driving adoption, managing relationships, and advocating for customers' needs across teams. Responsibilities include monitoring metrics, preparing reviews, and addressing concerns.
Top Skills: CRMGainsightSalesforce
3 Days AgoSaved
Remote or Hybrid
Cincinnati, OH
100K-115K Annually
Senior level
100K-115K Annually
Senior level
Edtech • Information Technology • Software
As a Customer Success Manager, you will engage and empower clients, drive renewals, and identify expansion opportunities while managing accounts throughout their lifecycle.
Top Skills: GainsightSalesforce
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3 Days AgoSaved
Remote or Hybrid
Cincinnati, OH
72K-90K Annually
Mid level
72K-90K Annually
Mid level
Edtech • Information Technology • Software
As a Customer Success Specialist, manage customer lifecycles, support renewals, identify upsell opportunities, and collaborate across teams for improved outcomes.
Top Skills: B2B Saas
4 Days AgoSaved
Easy Apply
Remote or Hybrid
Cincinnati, OH
Easy Apply
100K-151K Annually
Senior level
100K-151K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves owning and evolving the Customer Success technology ecosystem, focusing on Gainsight and collaborating with various tools to enhance customer experience and support operations.
Top Skills: CertiniaGainsightGongJIRAMatikSalesforceWorkatoZapier
Reposted 4 Days AgoSaved
Easy Apply
Remote or Hybrid
Cincinnati, OH
Easy Apply
85K-114K Annually
Mid level
85K-114K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you will work with top customers to understand their needs, advise on customizing the IoT platform, and facilitate success through collaboration with various teams.
Top Skills: Iot PlatformSaaS
5 Days AgoSaved
Easy Apply
Remote or Hybrid
Cincinnati, OH
Easy Apply
126K-191K Annually
Mid level
126K-191K Annually
Mid level
Marketing Tech • Social Media • Software • Analytics • Business Intelligence
The Business Value Consultant will support customers in achieving measurable business value from Sprout Social's solutions, analyze adoption data, and facilitate strategic discussions to enhance customer relationships and renewals.
Reposted 5 Days AgoSaved
Easy Apply
Remote or Hybrid
Cincinnati, OH
Easy Apply
75K-95K Annually
Mid level
75K-95K Annually
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager oversees digital advertising programs for political campaigns, manages multiple campaigns, and ensures performance goals are met. Responsibilities include campaign execution, client communications, and delivering analytical insights.
Top Skills: Digital AdvertisingDspsExcelMS OfficePowerPointProgrammatic Advertising
6 Days AgoSaved
Remote or Hybrid
Cincinnati, OH
92K-139K Annually
Senior level
92K-139K Annually
Senior level
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Senior Customer Success Manager will enhance client relationships and drive outcomes using PrecisionLender, managing accounts and ensuring business success.
Top Skills: PrecisionlenderSalesforce
6 Days AgoSaved
Remote or Hybrid
Cincinnati, OH
106K-135K Annually
Senior level
106K-135K Annually
Senior level
HR Tech • Information Technology • Professional Services • Sales • Software
As a Senior Customer Success Manager, you'll manage strategic mid-market clients, ensuring they derive value from the platform, facilitating renewals, and improving client experience through collaboration and support.
Top Skills: Cs ToolsGainsightHrisSaaSSalesforce
Reposted 6 Days AgoSaved
Easy Apply
Remote
Cincinnati, OH
Easy Apply
Senior level
Senior level
Enterprise Web • Mobile • Professional Services • Software
As a Lead Research Advisor at Dscout, you will manage relationships with clients, maximize platform adoption, and supervise a team of Research Advisors, focusing on driving customer success and research outcomes.
Reposted 6 Days AgoSaved
Remote
Cincinnati, OH
40-40 Annually
Junior
40-40 Annually
Junior
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
As a Concierge in the Customer Success Team, you will support high-value customers, resolve issues, and enhance their experience with Coinbase's products.
Top Skills: Amazon ConnectGoogle AppsJIRASalesforce Service Cloud
Reposted 6 Days AgoSaved
Easy Apply
Remote or Hybrid
Cincinnati, OH
Easy Apply
75K-95K Annually
Mid level
75K-95K Annually
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager - Programmatic manages client relationships, oversees campaign executions, prepares analysis reports, and drives account growth in digital advertising.
Top Skills: ExcelMS OfficePowerPoint
Reposted 6 Days AgoSaved
Easy Apply
Remote or Hybrid
Cincinnati, OH
Easy Apply
75K-95K Annually
Mid level
75K-95K Annually
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager will manage client campaigns, ensure performance goals, lead meetings, and drive account growth in programmatic advertising.
Top Skills: ExcelMS OfficePowerPointProgrammatic Advertising
Reposted 6 Days AgoSaved
Easy Apply
Remote or Hybrid
Cincinnati, OH
Easy Apply
100K-152K Annually
Senior level
100K-152K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Senior Program Manager will lead strategic programs in Customer Success, focusing on operational improvements and enhancing the customer experience through effective management and collaboration with stakeholders.
Reposted 7 Days AgoSaved
In-Office or Remote
Cincinnati, OH
93K-149K Annually
Senior level
93K-149K Annually
Senior level
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
The Enterprise Customer Success Manager will build relationships with customers, drive adoption of Workiva's solutions, and ensure successful implementation and satisfaction, while managing internal team collaborations.
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