Top Customer Success Jobs in Cincinnati, OH

Lead the Customer Success department to enhance retention and growth through strategic leadership, team development, and cross-functional collaboration, while managing complex account scenarios and key performance indicators.

The Senior Engagement Manager will manage client relationships, ensure project success, optimize processes, and drive customer value. They will coordinate projects, address client needs, and analyze workflows to enhance operational effectiveness.

The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.

The Customer Success Manager will manage 25-40 accounts, focusing on onboarding, upselling, and ensuring customer satisfaction with a technical healthcare product.

The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.

The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.

The Lead Client Success Manager drives growth strategies for a client portfolio, overseeing objectives, engagement, and insights while ensuring commercial execution and collaboration with cross-functional teams.

The Strategic Customer Success Manager guides customers post-sales, ensuring successful onboarding, identifying risks, providing technical guidance, and fostering relationships for renewals and expansions.

Manage a portfolio of healthcare customers, driving platform adoption and expansion. Lead renewals and mitigate risks, while collaborating cross-functionally to improve customer success.

The Customer Success Manager will drive customer relationships, oversee the post-sale journey, and ensure value realization across Upwind's cloud security platform, while identifying growth opportunities and managing renewals.

The Customer Success Manager will manage enterprise customer relationships, strategize program implementation, drive retention and expansion, and collaborate with sales and technical teams.

Lead the global Customer Success Team, drive renewals and upsell initiatives, develop customer best practices, and oversee the TAM and IA teams.

The Automation Strategist will guide customers in automating processes, help identify use cases, and promote AI-enabled transformation, focusing on value delivery and relationship building.

Partner with Lead Account Managers to drive customers' digital transformation using BlackLine. Verify platform setup, train admins and end users, assess and redesign processes, architect solutions, deliver thought leadership, increase adoption and expansion, prevent churn, and document reusable process optimizations.

The Senior Customer Success Manager will manage strategic partnerships with Florida school districts, drive customer adoption, oversee onboarding processes, mitigate churn, and mentor junior team members.

Manage high-value enterprise customer relationships, drive onboarding, develop success strategies, and scale the Customer Success function for a growing AI company.

The Customer Success Manager will maintain relationships with clients, ensure timely solution delivery, drive revenue growth, and handle escalations.

The Customer Success Manager is responsible for onboarding customers, managing Crowdstrike Flex agreements, and ensuring retention and growth through strategic success plans. The role involves collaboration with internal teams and building strong relationships with customers to enhance their experience.

The Director of Client Success oversees client satisfaction and digital marketing strategies, manages escalations, resolves issues, and collaborates with teams to improve service quality.

The Senior Customer Success Manager oversees post-sales customer lifecycle, enhancing client revenue strategies and ensuring maximum ROI through expert consultation and account management.

The Senior Manager, Customer Success Architect leads Customer Success Engineers, oversees technical engagements, and ensures solution delivery meets customer needs and objectives.

As a Senior Customer Success Manager, you will manage and develop customer accounts, ensuring customer satisfaction and product adoption while driving revenue growth through strategic planning and relationship building.

As a Customer Success Manager, you will guide educators to achieve their goals using Edmentum solutions, ensuring customer satisfaction and effective implementation.

Manage end-to-end client relationships for employers, TPAs, PBMs and consultants to drive retention and growth. Lead implementation, adoption, executive reviews, performance reporting, and cross-functional issue resolution. Identify expansion opportunities, mitigate account risk, and translate data into strategic recommendations to demonstrate measurable value.

The role focuses on managing strategic projects in Customer Success, improving processes, and collaborating with cross-functional teams to enhance customer satisfaction and retention strategies.