Top Senior Level Customer Success Jobs in Buffalo, NY

The Medical Director, Patient Safety ensures safe care experiences, responds to clinical events, develops safety protocols, and educates providers, focusing on ethical, high-quality care.

The Solution Consultant - Business Value engages with customers to align Benchling's solutions with their business needs, emphasizing value delivery and customer engagement. Responsibilities include assessing customer needs, developing methodologies for value quantification, leading cross-functional teams, and providing thought leadership on industry trends. The role requires a strong executive presence and the ability to guide customer interactions effectively.

The role involves educating healthcare providers about Tempus' oncology assays, facilitating communication with KOLs, and presenting at conferences while supporting commercial objectives.

The City Experience Manager will manage community engagement, oversee P&L, plan member events, and ensure customer satisfaction in San Francisco.

The Strategic Partner Manager will build and maintain relationships with major partners, co-developing product solutions and driving growth strategies, while ensuring alignment across various teams.

The Sales Enablement Manager will connect Marketing and Sales teams, develop sales training programs and resources, and manage the SDR team to enhance sales effectiveness.

The Senior Privacy & Compliance Manager manages enterprise-wide privacy and compliance programs, ensuring alignment with regulations and driving compliance excellence.

The Director of Customer Adoption will design strategies for customer engagement and retention, optimize operational models, and establish metrics for success while ensuring cross-functional collaboration.

As an Engagement Manager, you will oversee the client experience and manage project responsibilities, ensuring timely delivery of SailPoint solutions while supporting growth and client satisfaction.

This role involves managing the performance system for customer experience teams, focusing on training, upskilling, and effective knowledge management to enhance team proficiency and service quality.