Top Senior Customer Success Jobs in Buffalo, NY

As Chief of Staff, support VPs in Customer Success and Services by aligning strategies, managing operations, and facilitating cross-functional coordination to improve customer experiences.

The role involves leading a Customer Success team, managing customer engagement strategies, enhancing product adoption, and driving growth in healthcare practices.

The Senior Client Success Manager ensures client retention and satisfaction, manages a portfolio of large clients, collaborates internally, and develops strategic client relationships while driving relevant outcomes.

The Director of Customer Success will manage relationships with self-insured employer clients, ensuring satisfaction while leveraging healthcare analytics to provide strategic solutions. Responsibilities include leading client interactions, utilizing data insights for decision-making, and collaborating with cross-functional teams to enhance service delivery.

The Lead Customer Success Manager is responsible for driving product adoption, managing renewals, account management, and ensuring customer satisfaction and success through deep relationship cultivation and proactive management of accounts.

The Client Success Manager builds relationships with clients, ensures product adoption, resolves issues, and drives upsell opportunities while providing tailored support.

The Strategic Customer Success Manager will cultivate client relationships, ensure satisfaction with SOCi solutions, drive product adoption, and identify growth opportunities.

Oversee relationships with strategic employer clients, ensuring exceptional service, driving value, and fostering long-term partnerships through communication and collaboration.

Manage strategic customer relationships to ensure retention and value delivery across accounts. Focus on adoption, escalation resolution, and collaboration with cross-functional teams.

As a Customer Success Manager, you will support 40+ accounts, focusing on customer retention, engagement, and expansion while ensuring high satisfaction. Responsibilities include driving customer communication, managing renewal processes, identifying upselling opportunities, and coordinating onboarding for new clients.

The Enterprise Customer Success Manager will help customers succeed with WRITER through onboarding, adoption, and process improvement, while managing relationships and projects across their organizations.

As VP of Customer Success, you will oversee customer engagement strategies, drive expansion, leverage AI, and lead a high-performing team in a SaaS environment.

The Customer Success Manager oversees ~20-25 strategic accounts, focusing on renewals, adoption, and stakeholder engagement in public safety technology.

The Customer Success Manager will improve customer relationships, manage renewals, identify upsell opportunities, and lead cross-functional collaborations to optimize client experiences in healthcare.

The Head of Customer Success will drive guest loyalty and referrals, improve satisfaction scores, and resolve issues efficiently while scaling the team and implementing data-driven insights.

The Enterprise Customer Success Manager will prioritize customer success strategies, manage relationships, and drive product adoption and renewals for Writer's enterprise clients.

The Senior Customer Success Manager will support key customers, drive customer engagement, assist with technical challenges, and foster relationships to ensure the effective use of Polarity's products.

Lead AI-powered transformation for Fortune 50 CPG customers, managing onboarding, adoption, retention, and strategic partnerships while driving measurable business outcomes.

The Mid-Market Customer Success Manager ensures customer satisfaction by onboarding, driving product adoption, managing renewals, and expanding relationships with mid-market clients while collaborating with sales and cross-functional teams.

The Customer Success Operations Manager drives operational excellence by optimizing processes, coordinating initiatives, and managing data-driven systems to enhance client experiences and efficiencies.

As a Customer Success Solutions Architect, you will serve as a technical advisor for enterprise clients, guiding the deployment of Strivacity's CIAM platform, managing onboarding, and the overall success of customer projects.

The Senior Customer Success Manager oversees customer engagement, retention, and satisfaction by guiding clients in using 1Password effectively and fostering strong relationships with stakeholders.

The Director of Client Success will manage enterprise client relationships, drive retention and satisfaction, and ensure delivery excellence while collaborating with cross-functional teams to optimize customer engagement and success initiatives.

The Customer Success Manager at ASAPP will manage enterprise accounts, ensuring clients realize value from AI solutions, drive adoption, and maintain relationships.

The Customer Success Manager will manage high-value public sector accounts, drive strategic alignment, and ensure customer satisfaction and growth through collaboration and data insights.