Top Senior Level Customer Success Jobs in Buffalo, NY

The Account Manager oversees mid-market clients, ensuring satisfaction, managing relationships, executing action plans, and tracking client success KPIs.

As a Customer Success Engineer, you will drive adoption, solve technical challenges, and nurture strategic customer relationships while focusing on integrating AI solutions and aligning partner strategies with Deepgram’s goals.

The Senior Account Executive will manage the sales pipeline, prospect for new business, leverage existing relationships, and advocate for customers to drive growth in the PEO sector.

Lead and manage the renewals team to enhance customer retention, drive revenue growth, and improve operational efficiency within a fast-paced SaaS environment.

The Senior Director of Customer Transformation and Strategy will lead CX strategy and enterprise-wide initiatives to modernize customer-facing functions, ensuring clear alignment and measurable outcomes.

The Technical Account Manager oversees technical success of partners, ensuring onboarding, integration, and ongoing support while managing B2B relationships and translating needs into technical solutions.

The Enterprise Customer Success Manager will build relationships with customers, drive adoption of Workiva's solutions, and ensure successful implementation and satisfaction, while managing internal team collaborations.

The Pre-Sales Technical Enablement Business Partner develops and executes enablement programs for pre-sales teams and partners, ensuring consistent learning and technical excellence.

The Director of Partner Success manages higher ed partner relationships to enhance satisfaction and grow enrollments while implementing strategies for success.

The Senior Commercial Account Executive will focus on acquiring and expanding SMB accounts, drive new business, and build strategic relationships with clients while collaborating internally to enhance customer experience.